---
description: Compare CallRail vs JustCall to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CallRail vs JustCall Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Call Recording Software](/directory/30533/call-recording/software) > [CallRail \<span\>vs\</span\> JustCall](https://www.capterra.com.au/compare/141829/157853/callrail/vs/justcall)

# Compare CallRail vs JustCall

Canonical: https://www.capterra.com.au/compare/141829/157853/callrail/vs/justcall

> Detailed comparison between CallRail and JustCall. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | CallRail | JustCall |
| **Overall rating** | 4.5/5 | 4.1/5 |
| **Total Reviews** | 173 | 223 |
| **Starting Price** | USD 55.00 | USD 29.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Best for

### CallRail

CallRail is perfect for marketing agencies, data-driven marketers, multi-location businesses, small business owners, and anyone who relies on quality inbound calls to grow their business.

### JustCall

Small and mid sized businesses to large enterprises.

## Key features

### CallRail

- API
- Archiving & Retention
- Automatic Call Distribution
- Call Disposition
- Call Scoring
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Chat/Messaging
- Computer Telephony Integration
- Customizable Reports
- Dashboard
- Lead Management
- Monitoring
- Multi-Channel Communication
- On-Demand Recording
- Real-Time Analytics
- Real-Time Reporting
- Recording
- Workflow Management

### JustCall

- API
- Archiving & Retention
- Automatic Call Distribution
- Call Disposition
- Call Scoring
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Chat/Messaging
- Computer Telephony Integration
- Customizable Reports
- Dashboard
- Lead Management
- Monitoring
- Multi-Channel Communication
- On-Demand Recording
- Real-Time Analytics
- Real-Time Reporting
- Recording
- Workflow Management

## Links

- [View CallRail Profile](https://www.capterra.com.au/software/141829/callrail)
- [View JustCall Profile](https://www.capterra.com.au/software/157853/justcall)
- [View Original Comparison](https://www.capterra.com.au/compare/141829/157853/callrail/vs/justcall)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"CallRail vs JustCall Comparison - Capterra Australia 2026","description":"Compare CallRail vs JustCall to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.","url":"https://www.capterra.com.au/compare/141829/157853/callrail/vs/justcall","about":[{"@id":"https://www.capterra.com.au/software/141829/callrail#software"},{"@id":"https://www.capterra.com.au/software/157853/justcall#software"}],"breadcrumb":{"@id":"https://www.capterra.com.au/compare/141829/157853/callrail/vs/justcall#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.au/compare/141829/157853/callrail/vs/justcall#webpage","isPartOf":{"@id":"https://www.capterra.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.capterra.com.au/#organization"}},{"name":"CallRail","description":"CallRail is the lead engagement platform that makes it easy for businesses to attract more leads, convert more customers, and optimize their marketing. Serving more than 225,000 businesses worldwide, CallRail’s AI-powered solutions help businesses attribute each call, text, chat and form to their marketing journey, use insights from their conversations to better understand their buyers, and eliminate missed opportunities with AI that can handle lead interactions 24/7.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/62762ca0-e691-4764-9b60-f7252fbb00f3.png","url":"https://www.capterra.com.au/software/141829/callrail","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/141829/callrail#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":173},"offers":{"price":"55","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"JustCall","description":"JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers. No more juggling tools or tabs - just faster responses, smoother workflows, and better conversations with prospects and customers.\n\nToday, 6,000+ businesses worldwide trust JustCall to:\n✅ Manage every customer conversation in one place\n✅ Automate repetitive tasks and workflows \n✅ Get real-time AI insights that make conversations smarter\n✅ Provide 24/7 support with inbound AI Voice Agents \n\nWhat you get with JustCall\n✅ Calling: Global phone numbers, inbound/outbound calling, smart routing, auto/dynamic/predictive dialers\n✅ Messaging: SMS &amp; MMS, workflows, bots, shared WhatsApp inbox, multi-level IVR, shared email inbox\n✅ AI features: AI agents, real-time agent assist, AI coaching, sentiment analysis, call scoring &amp; SMS Copilot.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f81948f1-32d0-4a13-aed4-511eeb4a40e1.jpeg","url":"https://www.capterra.com.au/software/157853/justcall","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/157853/justcall#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.1,"bestRating":5,"ratingCount":223},"offers":{"price":"29","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Recording Software","position":2,"item":"/directory/30533/call-recording/software","@type":"ListItem"},{"name":"CallRail vs JustCall","position":3,"item":"https://www.capterra.com.au/compare/141829/157853/callrail/vs/justcall","@type":"ListItem"}],"@id":"https://www.capterra.com.au/compare/141829/157853/callrail/vs/justcall#breadcrumblist"}]}
</script>