---
description: Compare CallRail vs JustCall to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CallRail vs JustCall Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Conversation Intelligence](/directory/34395/conversation-intelligence/software) > [CallRail \<span\>vs\</span\> JustCall](https://www.capterra.com.au/compare/141829/157853/callrail/vs/justcall)

# Compare CallRail vs JustCall

Canonical: https://www.capterra.com.au/compare/141829/157853/callrail/vs/justcall

> Detailed comparison between CallRail and JustCall. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CallRail | JustCall |
| **Overall rating** | 4.5/5 | 4.1/5 |
| **Total Reviews** | 173 | 224 |
| **Starting Price** | USD 55.00 | USD 29.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Best for

### CallRail

CallRail is perfect for marketing agencies, data-driven marketers, multi-location businesses, small business owners, and anyone who relies on quality inbound calls to grow their business.

### JustCall

Built for sales and support teams that rely on high-volume calling and SMS to drive revenue, close deals, follow up consistently, and hit pipeline goals.

## Key features

### CallRail

- API
- Archiving & Retention
- Automatic Call Distribution
- Call Disposition
- Call Scoring
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Chat/Messaging
- Computer Telephony Integration
- Customizable Reports
- Dashboard
- Lead Management
- Monitoring
- Multi-Channel Communication
- On-Demand Recording
- Real-Time Analytics
- Real-Time Reporting
- Recording
- Workflow Management

### JustCall

- API
- Archiving & Retention
- Automatic Call Distribution
- Call Disposition
- Call Scoring
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Chat/Messaging
- Computer Telephony Integration
- Customizable Reports
- Dashboard
- Lead Management
- Monitoring
- Multi-Channel Communication
- On-Demand Recording
- Real-Time Analytics
- Real-Time Reporting
- Recording
- Workflow Management

## Links

- [View CallRail Profile](https://www.capterra.com.au/software/141829/callrail)
- [View JustCall Profile](https://www.capterra.com.au/software/157853/justcall)
- [View Original Comparison](https://www.capterra.com.au/compare/141829/157853/callrail/vs/justcall)

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