---
description: Compare CallRail vs Fathom to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CallRail vs Fathom Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Call Recording Software](/directory/30533/call-recording/software) > [CallRail \<span\>vs\</span\> Fathom](https://www.capterra.com.au/compare/141829/1037530/callrail/vs/fathom)

# Compare CallRail vs Fathom

Canonical: https://www.capterra.com.au/compare/141829/1037530/callrail/vs/fathom

> Detailed comparison between CallRail and Fathom. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CallRail | Fathom |
| **Overall rating** | 4.5/5 | 5.0/5 |
| **Total Reviews** | 173 | 807 |
| **Starting Price** | USD 55.00 | USD 15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | Webinars, Documentation, Videos | Webinars, Documentation |

## Best for

### CallRail

CallRail is perfect for marketing agencies, data-driven marketers, multi-location businesses, small business owners, and anyone who relies on quality inbound calls to grow their business.

### Fathom

Anyone who is on a lot of video calls: Sales and customer success professionals, founders, businesses with remote teams, consultants, etc.

## Key features

### CallRail

- API
- Access Controls/Permissions
- Alerts/Notifications
- Call Recording
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Call Transcription
- Computer Telephony Integration
- Customizable Reports
- Lead Management
- Live Chat
- Monitoring
- Predictive Analytics
- Real-Time Analytics
- Real-Time Data
- Recording
- Reporting & Statistics
- Third-Party Integrations

### Fathom

- API
- Access Controls/Permissions
- Alerts/Notifications
- Call Recording
- Call Tracking
- Call Transcription
- Live Chat
- Natural Language Processing
- Predictive Analytics
- Real-Time Analytics
- Real-Time Data
- Recording
- Reporting & Statistics
- Third-Party Integrations

## Links

- [View CallRail Profile](https://www.capterra.com.au/software/141829/callrail)
- [View Fathom Profile](https://www.capterra.com.au/software/1037530/fathom)
- [View Original Comparison](https://www.capterra.com.au/compare/141829/1037530/callrail/vs/fathom)

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