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Pure Chat vs Zendesk Suite

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Starting Price

USD 39.00/month

USD 55.00/month

Ratings

Overall

4.6 (335)

Ease of Use
4.6 (335)
Features & Functionality
4.4 (335)
Customer Service
4.5 (335)
Value for Money
4.5 (335)

Overall

4.4 (3,948)

Ease of Use
4.3 (3,948)
Features & Functionality
4.4 (3,948)
Customer Service
4.3 (3,948)
Value for Money
4.2 (3,948)

Best for

Designed for small to midsize businesses, it is a live chat tool that helps with referencing old conversations, customizing chat widget, assigning roles to users, scheduling availability, and more.

Over 110,000 companies rely on Zendesk's customer service solution to build the best customer experience. Our software is powerful and flexible, and scales to meet the needs of any business.