---
description: Compare XM for Employee Experience vs Refresh to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: XM for Employee Experience vs Refresh Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Benefits Administration Software](/directory/10025/benefits-administration/software) > [XM for Employee Experience \<span\>vs\</span\> Refresh](https://www.capterra.com.au/compare/140443/206615/qualtrics-employee-engagement/vs/refresh-wellness-platform)

# Compare XM for Employee Experience vs Refresh

Canonical: https://www.capterra.com.au/compare/140443/206615/qualtrics-employee-engagement/vs/refresh-wellness-platform

> Detailed comparison between XM for Employee Experience and Refresh. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | XM for Employee Experience | Refresh |
| **Overall rating** | 4.6/5 | 4.9/5 |
| **Total Reviews** | 80 | 9 |
| **Starting Price** | USD 5,000.00 | USD 5.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Best for

### XM for Employee Experience

XM for Employee Experience is used by HR departments, people managers, talent acquisition teams, organizational development professionals, and employee experience leaders.

### Refresh

In a world short on talent our employees are consumers. Refresh makes historically complex, time intensive journeys across benefits modern \&amp; seamless. SHRM 2025 WorkplaceTech Selection\!

## Key features

### XM for Employee Experience

- API
- Applicant Tracking
- Benefits Dashboard
- Benefits Management
- Configurable Workflow
- Customisable Branding
- Customizable Reports
- Employee Engagement Software
- Employee Portal
- Engagement Tracking
- HR Management
- Performance Management
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Recruitment Management
- Reminders
- Survey/Poll Management
- Surveys & Feedback

### Refresh

- API
- Applicant Tracking
- Benefits Dashboard
- Benefits Management
- Configurable Workflow
- Customisable Branding
- Customizable Reports
- Employee Engagement Software
- Employee Portal
- Engagement Tracking
- HR Management
- Performance Management
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Recruitment Management
- Reminders
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View XM for Employee Experience Profile](https://www.capterra.com.au/software/140443/qualtrics-employee-engagement)
- [View Refresh Profile](https://www.capterra.com.au/software/206615/refresh-wellness-platform)
- [View Original Comparison](https://www.capterra.com.au/compare/140443/206615/qualtrics-employee-engagement/vs/refresh-wellness-platform)

-----

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