---
description: Compare Housecall Pro vs Birdeye to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Housecall Pro vs Birdeye Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Pool Service Software](/directory/31416/pool-service/software) > [Housecall Pro \<span\>vs\</span\> Birdeye](https://www.capterra.com.au/compare/140363/152997/housecall-pro/vs/birdeye)

# Compare Housecall Pro vs Birdeye

Canonical: https://www.capterra.com.au/compare/140363/152997/housecall-pro/vs/birdeye

> Detailed comparison between Housecall Pro and Birdeye. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Housecall Pro | Birdeye |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 2739 | 704 |
| **Starting Price** | USD 79.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Housecall Pro

Housecall Pro is a business solution that streamlines operations for plumbing, electrical, HVAC, carpet cleaning, housekeeping, handyman, locksmith, and other home service professionals.

### Birdeye

Birdeye is used by multi-location businesses, auto dealers, dental practices, financial services, healthcare, home services, legal firms, property managers, real estate, restaurants, and retailers.

## Key features

### Housecall Pro

- API
- Access Controls/Permissions
- CRM
- Calendar Management
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Customer History
- Customisable Branding
- Customizable Reports
- Lead Management
- Mobile Alerts
- Multi-Location
- Real-Time Data
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Surveys & Feedback

### Birdeye

- API
- Access Controls/Permissions
- CRM
- Calendar Management
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Customer History
- Customisable Branding
- Customizable Reports
- Lead Management
- Mobile Alerts
- Multi-Location
- Real-Time Data
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Surveys & Feedback

## Links

- [View Housecall Pro Profile](https://www.capterra.com.au/software/140363/housecall-pro)
- [View Birdeye Profile](https://www.capterra.com.au/software/152997/birdeye)
- [View Original Comparison](https://www.capterra.com.au/compare/140363/152997/housecall-pro/vs/birdeye)

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