---
description: Compare JIRA Service Management vs Splashtop to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: JIRA Service Management vs Splashtop Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [JIRA Service Management \<span\>vs\</span\> Splashtop](https://www.capterra.com.au/compare/138769/162972/jira-service-management/vs/splashtop-business-access)

# Compare JIRA Service Management vs Splashtop

Canonical: https://www.capterra.com.au/compare/138769/162972/jira-service-management/vs/splashtop-business-access

> Detailed comparison between JIRA Service Management and Splashtop. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | JIRA Service Management | Splashtop |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 763 | 730 |
| **Starting Price** | USD 20.00 | $6.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Best for

### JIRA Service Management

Jira Service Management is used by IT support teams, IT operations departments, HR departments, engineering teams, facilities managers, and enterprise organizations.

### Splashtop

Users in any type of business or organization who need to remotely access their work and/or home computers, or remotely support clients' computers.

## Key features

### JIRA Service Management

- API
- Access Controls/Permissions
- Activity Tracking
- Backup and Recovery
- Collaboration Tools
- Customisable Branding
- Dashboard
- Help Desk Management
- IT Asset Management
- IT Reporting
- Inventory Management
- Issue Management
- Maintenance Scheduling
- Monitoring
- Real-Time Chat
- Real-Time Monitoring
- Reporting & Statistics
- Screen Sharing
- Support Ticket Management
- Task Management

### Splashtop

- API
- Access Controls/Permissions
- Activity Tracking
- Backup and Recovery
- Collaboration Tools
- Customisable Branding
- Dashboard
- Help Desk Management
- IT Asset Management
- IT Reporting
- Inventory Management
- Issue Management
- Maintenance Scheduling
- Monitoring
- Real-Time Chat
- Real-Time Monitoring
- Reporting & Statistics
- Screen Sharing
- Support Ticket Management
- Task Management

## Links

- [View JIRA Service Management Profile](https://www.capterra.com.au/software/138769/jira-service-management)
- [View Splashtop Profile](https://www.capterra.com.au/software/162972/splashtop-business-access)
- [View Original Comparison](https://www.capterra.com.au/compare/138769/162972/jira-service-management/vs/splashtop-business-access)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"JIRA Service Management vs Splashtop Comparison - Capterra Australia 2026","description":"Compare JIRA Service Management vs Splashtop to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.","url":"https://www.capterra.com.au/compare/138769/162972/jira-service-management/vs/splashtop-business-access","about":[{"@id":"https://www.capterra.com.au/software/138769/jira-service-management#software"},{"@id":"https://www.capterra.com.au/software/162972/splashtop-business-access#software"}],"breadcrumb":{"@id":"https://www.capterra.com.au/compare/138769/162972/jira-service-management/vs/splashtop-business-access#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.au/compare/138769/162972/jira-service-management/vs/splashtop-business-access#webpage","isPartOf":{"@id":"https://www.capterra.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.capterra.com.au/#organization"}},{"name":"JIRA Service Management","description":"JIRA Service Management is an ITSM platform that transforms service delivery across IT, HR, facilities, and other departments. It unites teams on an AI-powered platform to deliver service experiences at scale. The system features easy service desk setup, centralized request management, and automation that streamlines support interactions. The platform connects engineering teams by linking requests to JIRA issues and provides employees with self-service options and virtual agents.\n\nThe platform integrates with Atlassian's Teamwork Graph, connecting people, work, and tools for seamless collaboration. JIRA Service Management bridges development and operations teams, accelerating deployments while minimizing risk. Its AI capabilities help detect, resolve, and prevent incidents by prioritizing critical issues. The platform empowers organizations to transform service delivery through intelligent automation and integrated workflows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/278c8b7c-3fac-45c1-9fbe-2c9c9c8f2716.png","url":"https://www.capterra.com.au/software/138769/jira-service-management","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/138769/jira-service-management#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":763},"offers":{"price":"20","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Splashtop","description":"Splashtop is a comprehensive software platform offering robust services for remote access, support and endpoint management. Globally recognized, with over 30 million customers from all corners of the world, including both large corporations and small-scale enterprises. Splashtop is designed to cater to a variety of use-cases, ranging from individual users seeking personal remote access to IT professionals needing advanced support capabilities. Splashtop is ISO certified, SOC 2 &amp; GDPR compliant.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ea170c90-c7a0-4f37-b3a6-095d8bb5065f.png","url":"https://www.capterra.com.au/software/162972/splashtop-business-access","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/162972/splashtop-business-access#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":730},"offers":{"price":"6","@type":"Offer","priceCurrency":"AUD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"JIRA Service Management vs Splashtop","position":3,"item":"https://www.capterra.com.au/compare/138769/162972/jira-service-management/vs/splashtop-business-access","@type":"ListItem"}],"@id":"https://www.capterra.com.au/compare/138769/162972/jira-service-management/vs/splashtop-business-access#breadcrumblist"}]}
</script>