---
description: Compare Zonka Feedback vs Delighted to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zonka Feedback vs Delighted Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Qualitative Data Analysis Software](/directory/31297/qualitative-data-analysis/software) > [Zonka Feedback \<span\>vs\</span\> Delighted](https://www.capterra.com.au/compare/137773/157973/zonka-feedback/vs/delighted)

# Compare Zonka Feedback vs Delighted

Canonical: https://www.capterra.com.au/compare/137773/157973/zonka-feedback/vs/delighted

> Detailed comparison between Zonka Feedback and Delighted. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zonka Feedback | Delighted |
| **Overall rating** | 4.8/5 | 4.8/5 |
| **Total Reviews** | 68 | 57 |
| **Starting Price** | USD 199.00 | USD 134.00 |
| **Free Trial** | No | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Zonka Feedback

Small businesses to large enterprises in retail, hospitality, healthcare, SaaS, e-commerce, education, and financial services.

### Delighted

Any size organization that wants to collect, analyze \&amp; distribute feedback across their business, align feedback w/ business growth, reduce churn, and leverage happy customers to promote their brand.

## Key features

### Zonka Feedback

- API
- Commenting/Notes
- Customisable Branding
- Customizable Reports
- Dashboard
- Data Analysis Tools
- Mobile Survey
- Multi-Channel Communication
- NPS of Employees
- Performance Metrics
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Search/Filter
- Segmentation
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback

### Delighted

- API
- Commenting/Notes
- Customisable Branding
- Customizable Reports
- Dashboard
- Data Analysis Tools
- Mobile Survey
- Multi-Channel Communication
- NPS of Employees
- Performance Metrics
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Search/Filter
- Segmentation
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View Zonka Feedback Profile](https://www.capterra.com.au/software/137773/zonka-feedback)
- [View Delighted Profile](https://www.capterra.com.au/software/157973/delighted)
- [View Original Comparison](https://www.capterra.com.au/compare/137773/157973/zonka-feedback/vs/delighted)

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