Zingtree vs Zendesk Suite

USD 0.00

USD 55.00/month

• Ease of Use

  4.3 (96)

• Features & Functionality

  4.2 (96)

• Customer Service

  4.5 (96)

• Value for Money

  4.3 (96)

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• Ease of Use

  4.3 (3,998)

• Features & Functionality

  4.4 (3,998)

• Customer Service

  4.3 (3,998)

• Value for Money

  4.2 (3,998)

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Zingtree allows contact centers, healthcare providers and insurance companies build no-code, interactive decision trees that help create agent scripts, guide customers, and manage internal processes.

Over 110,000 companies rely on Zendesk's customer service solution to build the best customer experience. Our software is powerful and flexible, and scales to meet the needs of any business.

• API
• Activity Tracking
• Blended Call Center
• Call Scripting
• Computer Telephony Integration
• Help Desk Management
• Inbound Call Center
• Live Chat
• Support Ticket Management
• Surveys & Feedback

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• API
• Activity Tracking
• Blended Call Center
• Call Scripting
• Computer Telephony Integration
• Help Desk Management
• Inbound Call Center
• Live Chat
• Support Ticket Management
• Surveys & Feedback

See all features

• Cloud-based
• On-premises

• Cloud-based
• On-premises

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Phone Support
• 24/7 (Live rep)
• Chat

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Phone Support
• 24/7 (Live rep)
• Chat