---
description: Compare Confluence vs SmartDocs to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Confluence vs SmartDocs Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Systems](/directory/30094/knowledge-management/software) > [Confluence \<span\>vs\</span\> SmartDocs](https://www.capterra.com.au/compare/136446/143966/confluence/vs/smartdocs-for-microsoft-word)

# Compare Confluence vs SmartDocs

Canonical: https://www.capterra.com.au/compare/136446/143966/confluence/vs/smartdocs-for-microsoft-word

> Detailed comparison between Confluence and SmartDocs. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Confluence | SmartDocs |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 3663 | 153 |
| **Starting Price** | USD 5.42 | USD 695.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Windows (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base |
| **Training** | Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### Confluence

Confluence is used by project managers, software developers, IT professionals, product managers, marketers, sales teams, HR departments, finance teams, and remote workers.

### SmartDocs

Used by Sales Teams of 10s, 100s, and 1000s to automatically create proposals, RFPs, SOWs, and more. Our customers see productivity increase 80% or more by integrating SmartDocs + MS Word.

## Key features

### Confluence

- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Audit Trail
- Collaboration Tools
- Commenting/Notes
- Content Management
- Content Publishing Options
- Customizable Templates
- Document Capture
- Document Management
- Document Storage
- Drag & Drop
- Filtering
- Full Text Search
- Search/Filter
- Templates
- Text Editing
- Version Control

### SmartDocs

- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Audit Trail
- Collaboration Tools
- Commenting/Notes
- Content Management
- Content Publishing Options
- Customizable Templates
- Document Capture
- Document Management
- Document Storage
- Drag & Drop
- Filtering
- Full Text Search
- Search/Filter
- Templates
- Text Editing
- Version Control

## Links

- [View Confluence Profile](https://www.capterra.com.au/software/136446/confluence)
- [View SmartDocs Profile](https://www.capterra.com.au/software/143966/smartdocs-for-microsoft-word)
- [View Original Comparison](https://www.capterra.com.au/compare/136446/143966/confluence/vs/smartdocs-for-microsoft-word)

-----

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