---
description: Compare SherpaDesk vs Dynamics 365 to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SherpaDesk vs Dynamics 365 Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Professional Services Automation Software](/directory/16/professional-services-automation/software) > [SherpaDesk \<span\>vs\</span\> Dynamics 365](https://www.capterra.com.au/compare/136172/157279/sherpadesk/vs/dynamics-365)

# Compare SherpaDesk vs Dynamics 365

Canonical: https://www.capterra.com.au/compare/136172/157279/sherpadesk/vs/dynamics-365

> Detailed comparison between SherpaDesk and Dynamics 365. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | SherpaDesk | Dynamics 365 |
| **Overall rating** | 4.7/5 | 4.4/5 |
| **Total Reviews** | 62 | 5811 |
| **Starting Price** | USD 39.00 | USD 50.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Documentation |

## Best for

### SherpaDesk

small to medium sized business; personal service firms

### Dynamics 365

Dynamics 365 is a software that acommodates households, individuals, and enterprises of all sizes.

## Key features

### SherpaDesk

- API
- Activity Dashboard
- Billing & Invoicing
- CRM
- Collaboration Tools
- Customisable Branding
- Document Storage
- Email Management
- Interaction Tracking
- Invoice Management
- Knowledge Base Management
- Mobile App
- Monitoring
- Project Management
- Reporting/Analytics
- Self Service Portal
- Time & Expense Tracking

### Dynamics 365

- API
- Activity Dashboard
- Billing & Invoicing
- CRM
- Collaboration Tools
- Customisable Branding
- Document Storage
- Email Management
- Fund Management
- Interaction Tracking
- Invoice Management
- Knowledge Base Management
- Lead Management
- Mobile App
- Monitoring
- Project Management
- Reporting/Analytics
- Scheduling
- Self Service Portal
- Time & Expense Tracking

## Links

- [View SherpaDesk Profile](https://www.capterra.com.au/software/136172/sherpadesk)
- [View Dynamics 365 Profile](https://www.capterra.com.au/software/157279/dynamics-365)
- [View Original Comparison](https://www.capterra.com.au/compare/136172/157279/sherpadesk/vs/dynamics-365)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SherpaDesk vs Dynamics 365 Comparison - Capterra Australia 2026","description":"Compare SherpaDesk vs Dynamics 365 to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.","url":"https://www.capterra.com.au/compare/136172/157279/sherpadesk/vs/dynamics-365","about":[{"@id":"https://www.capterra.com.au/software/136172/sherpadesk#software"},{"@id":"https://www.capterra.com.au/software/157279/dynamics-365#software"}],"breadcrumb":{"@id":"https://www.capterra.com.au/compare/136172/157279/sherpadesk/vs/dynamics-365#breadcrumblist"},"@id":"https://www.capterra.com.au/compare/136172/157279/sherpadesk/vs/dynamics-365#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.capterra.com.au/#organization"}},{"name":"SherpaDesk","description":"SherpaDesk is a cloud-hosted professional service automation (PSA) solution that integrates core business processes into one solution. \n\nOrganizations are able to track customer service issues, capture billable &amp; nonbillable time and monitor all of their project's profitability. SherpaDesk's mobile application is the perfect solution for any organizations who have techs in the field and need log  their time and expenses.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a48d7a6b-c5b3-4668-a4ee-285012aeaed0.png","url":"https://www.capterra.com.au/software/136172/sherpadesk","@id":"https://www.capterra.com.au/software/136172/sherpadesk#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":62},"offers":{"price":"39","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Dynamics 365","description":"Microsoft Dynamics is a business management solution that enables users to make important business decisions. Microsoft Dynamics works with familiar Microsoft software-easing adoption and reducing the risks inherent with implementing a new solution. These solutions automate and streamline financial, customer relationship, and supply chain processes that helps drive business success.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/1754fe1a-5832-4a17-8034-6ed232603406.png","url":"https://www.capterra.com.au/software/157279/dynamics-365","@id":"https://www.capterra.com.au/software/157279/dynamics-365#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":5811},"offers":{"price":"50","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios"},{"@id":"https://www.capterra.com.au/compare/136172/157279/sherpadesk/vs/dynamics-365#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Professional Services Automation Software","position":2,"item":"/directory/16/professional-services-automation/software","@type":"ListItem"},{"name":"SherpaDesk vs Dynamics 365","position":3,"item":"https://www.capterra.com.au/compare/136172/157279/sherpadesk/vs/dynamics-365","@type":"ListItem"}]}]}
</script>