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C2-ITSM vs Serviceware Processes
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
USD 44.00/month
EUR 75.00/month
Overall
4.3 (14)Overall
IT Manager, IT Director, CIO's, system administrators and support technical resources.
IT departments in all verticals requiring an integrated service model, comprehensive ITSM functionalities including service catalogue and an excellent service experience choose Serviceware Processes.
- API
- Activity Tracking
- Contract/License Management
- Customisable Branding
- Customizable Reports
- Email Management
- Help Desk Management
- Multi-Channel Communication
- Support Ticket Management
- Surveys & Feedback
- API
- Activity Tracking
- Contract/License Management
- Customisable Branding
- Customizable Reports
- Email Management
- Help Desk Management
- Multi-Channel Communication
- Support Ticket Management
- Surveys & Feedback
- Cloud-based
- On-premises
- Cloud-based
- On-premises
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
