---
description: Compare Service Fusion vs Salesforce Field Service to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Service Fusion vs Salesforce Field Service Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [Service Fusion \<span\>vs\</span\> Salesforce Field Service](https://www.capterra.com.au/compare/135788/153526/service-fusion/vs/field-service-lightning)

# Compare Service Fusion vs Salesforce Field Service

Canonical: https://www.capterra.com.au/compare/135788/153526/service-fusion/vs/field-service-lightning

> Detailed comparison between Service Fusion and Salesforce Field Service. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Service Fusion | Salesforce Field Service |
| **Overall rating** | 4.3/5 | 4.3/5 |
| **Total Reviews** | 308 | 33 |
| **Starting Price** | USD 245.00 | USD 50.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Service Fusion

Service Fusion is used by HVAC contractors, plumbers, electricians, appliance repair services, locksmiths, landscapers, cleaning services, and field service contractors.

### Salesforce Field Service

The tool is designed for field service operations, mobile workforce management, dispatch management, asset management, and customer service management.

## Key features

### Service Fusion

- API
- Activity Tracking
- Billing & Invoicing
- CRM
- Contract/License Management
- Customer Database
- Customizable Reports
- Dispatch Management
- Invoice Management
- Job Tracking
- Monitoring
- Real-Time Data
- Real-Time Reporting
- Reminders
- Routing
- Scheduling
- Service History
- Status Tracking
- Technician Management
- Work Order Creation

### Salesforce Field Service

- API
- Activity Tracking
- Billing & Invoicing
- CRM
- Contract/License Management
- Customer Database
- Customizable Reports
- Dispatch Management
- Invoice Management
- Job Tracking
- Monitoring
- Real-Time Data
- Real-Time Reporting
- Reminders
- Routing
- Scheduling
- Service History
- Status Tracking
- Technician Management
- Work Order Creation

## Links

- [View Service Fusion Profile](https://www.capterra.com.au/software/135788/service-fusion)
- [View Salesforce Field Service Profile](https://www.capterra.com.au/software/153526/field-service-lightning)
- [View Original Comparison](https://www.capterra.com.au/compare/135788/153526/service-fusion/vs/field-service-lightning)

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