---
description: Compare Slack vs tawk.to to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Slack vs tawk.to Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Slack \<span\>vs\</span\> tawk.to](https://www.capterra.com.au/compare/135003/167792/slack/vs/tawk-to)

# Compare Slack vs tawk.to

Canonical: https://www.capterra.com.au/compare/135003/167792/slack/vs/tawk-to

> Detailed comparison between Slack and tawk.to. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Slack | tawk.to |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 24046 | 343 |
| **Starting Price** | USD 8.75 | USD 0.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Slack

Slack is used by engineering departments, IT professionals, customer service teams, sales representatives, project managers, marketing teams, HR departments, and security professionals.

### tawk.to

Businesses that wish to communicate with customers and visitors on their website, mobile app or from a free customizable page.

## Key features

### Slack

- API
- CRM
- Chat/Messaging
- Encryption
- File Sharing
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Presentation Streaming
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Recording
- Reporting/Analytics
- Scheduling
- Screen Sharing
- Support Ticket Management
- Third-Party Integrations
- Transcripts/Chat History
- Whiteboard

### tawk.to

- API
- CRM
- Chat/Messaging
- File Sharing
- Mobile Access
- Multi-Channel Communication
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Screen Sharing
- Support Ticket Management
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View Slack Profile](https://www.capterra.com.au/software/135003/slack)
- [View tawk.to Profile](https://www.capterra.com.au/software/167792/tawk-to)
- [View Original Comparison](https://www.capterra.com.au/compare/135003/167792/slack/vs/tawk-to)

-----

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