---
description: Compare Slack vs Crisp to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Slack vs Crisp Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Slack \<span\>vs\</span\> Crisp](https://www.capterra.com.au/compare/135003/151292/slack/vs/crisp)

# Compare Slack vs Crisp

Canonical: https://www.capterra.com.au/compare/135003/151292/slack/vs/crisp

> Detailed comparison between Slack and Crisp. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Slack | Crisp |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 24046 | 147 |
| **Starting Price** | USD 8.75 | USD 45.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Slack

Slack is used by engineering departments, IT professionals, customer service teams, sales representatives, project managers, marketing teams, HR departments, and security professionals.

### Crisp

600,000+ companies are using Crisp to talk with their customers on any channel, increase internal collaboration and drive more sales.

## Key features

### Slack

- @mentions
- API
- CRM
- Chat/Messaging
- Collaboration Tools
- Communication Management
- File Transfer
- Live Chat
- Multi-Channel Communication
- Multi-User Collaboration
- Real-Time Chat
- Reporting/Analytics
- Screen Sharing
- Search/Filter
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History
- Video Chat
- Video Conferencing
- Workflow Management

### Crisp

- @mentions
- API
- CRM
- Chat/Messaging
- Collaboration Tools
- Communication Management
- File Transfer
- Live Chat
- Multi-Channel Communication
- Multi-User Collaboration
- Real-Time Chat
- Reporting/Analytics
- Screen Sharing
- Search/Filter
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History
- Video Chat
- Video Conferencing
- Workflow Management

## Links

- [View Slack Profile](https://www.capterra.com.au/software/135003/slack)
- [View Crisp Profile](https://www.capterra.com.au/software/151292/crisp)
- [View Original Comparison](https://www.capterra.com.au/compare/135003/151292/slack/vs/crisp)

-----

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