---
description: Compare Exotel vs VoIP.ms to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Exotel vs VoIP.ms Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [Exotel \<span\>vs\</span\> VoIP.ms](https://www.capterra.com.au/compare/134642/203084/exotel/vs/voip-ms)

# Compare Exotel vs VoIP.ms

Canonical: https://www.capterra.com.au/compare/134642/203084/exotel/vs/voip-ms

> Detailed comparison between Exotel and VoIP.ms. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Exotel | VoIP.ms |
| **Overall rating** | 4.3/5 | 4.8/5 |
| **Total Reviews** | 69 | 697 |
| **Starting Price** | USD 200.00 | USD 1.10 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Best for

### Exotel

Enterprises to small businesses in India \&amp; SEA looking to solve key communication goals - omni channel engagement, seamless workforce management, AI-powered self servicer, data insights and security.

### VoIP.ms

Any business looking to simplify their communications. Any reseller looking for a fully customizable interface and any residential looking for a good, affordable, and reliable home phone service.

## Key features

### Exotel

- API
- Alerts/Notifications
- Auto-Dialer
- Automatic Call Distribution
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Transfer
- Caller ID
- IVR
- Live Chat
- Predictive Dialer
- Real-Time Monitoring
- Reporting/Analytics
- VoIP Connection
- Voice Mail

### VoIP.ms

- API
- Alerts/Notifications
- Auto-Dialer
- Automatic Call Distribution
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Transfer
- Caller ID
- IVR
- Live Chat
- Predictive Dialer
- Real-Time Monitoring
- Reporting/Analytics
- VoIP Connection
- Voice Mail

## Links

- [View Exotel Profile](https://www.capterra.com.au/software/134642/exotel)
- [View VoIP.ms Profile](https://www.capterra.com.au/software/203084/voip-ms)
- [View Original Comparison](https://www.capterra.com.au/compare/134642/203084/exotel/vs/voip-ms)

-----

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