17 years helping Australian businesses
choose better software
Cayzu vs Zoho Desk
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Starting Price
USD 4.00/month
USD 14.00/month
Ratings
Overall
5.0 (31)Overall
4.5 (2,162)Best for
From start-ups to Enterprise companies, non-profits and educational institutions over 20,000 customers trust Cayzu Help Desk with their customer support and ticketing system needs.
Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver superior customer service without spending a fortune.
Features
- Automated Routing
- Dashboard
- Email Templates
- Help Desk Management
- Knowledge Base Management
- Real-Time Data
- Service Level Agreement (SLA) Management
- Single Sign On
- Support Ticket Tracking
- Ticket Management
- Automated Routing
- Dashboard
- Email Templates
- Help Desk Management
- Knowledge Base Management
- Real-Time Data
- Service Level Agreement (SLA) Management
- Single Sign On
- Support Ticket Tracking
- Ticket Management
Deployment
- Cloud-based
- On-premises
- Cloud-based
- On-premises
Training
- Live Online
- Webinars
- Documentation
- Videos
- Live Online
- Webinars
- Documentation
- Videos
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat