15 years helping Australian businesses
choose better software

Cayzu vs Supportbench

Supportbench

by Supportbench Services

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USD 4.00/month
USD 32.00/month

Overall

5.0 (31)

Overall

4.9 (107)
From start-ups to Enterprise companies, non-profits and educational institutions over 20,000 customers trust Cayzu Help Desk with their customer support and ticketing system needs.
Ideal for B2B support teams prioritizing long-term relationships where you need AI-enhanced customer management & proactive tools. The true Zendesk alternative for growing teams.
10/10
  • Automated Routing
  • Dashboard
  • Email Templates
  • Employee Management
  • Help Desk Management
  • Knowledge Base Management
  • Real-Time Data
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Support Ticket Tracking
10/10
  • Automated Routing
  • Dashboard
  • Email Templates
  • Employee Management
  • Help Desk Management
  • Knowledge Base Management
  • Real-Time Data
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Support Ticket Tracking
  • Cloud-based
  • On-premises
  • Cloud-based
  • On-premises
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat