Freshservice vs Lexipol

Best for

Who Uses This Software?

Freshservice's customers include MSP's, financial organizations, educational institutions and several government organizations.
Web and mobile-based policy management platform that helps law enforcement agencies, corrections facilities and fire departments manage risk and compliance resources.
Pricing

Starting Price

USD 19.00/month
N/A

Free Trial

  • Yes
  • No

Free Version

  • No
  • No

Details

21-day free trial, no credit card required.
Contact Lexipol for pricing details.
Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Access Controls/Permissions
  • Activity Tracking
  • Complaint Classification
  • Content Management
  • Dashboard
  • Escalation Management
  • Inventory Management
  • Issue Management
  • Knowledge Base Management
  • Self Service Portal
  • Access Controls/Permissions
  • Activity Tracking
  • Complaint Classification
  • Content Management
  • Dashboard
  • Escalation Management
  • Inventory Management
  • Issue Management
  • Knowledge Base Management
  • Self Service Portal
Ratings

Overall

4.5/5
3.3/5

Ease of Use

4.6/5
3.5/5

Customer Service

4.7/5
2.8/5

Features & Functionality

4.3/5
3.5/5

Value for Money

4.5/5
3.2/5
Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • Documentation
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • In Person
  • Live Online
  • Webinars