---
description: Compare Freshservice vs ClickUp to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Freshservice vs ClickUp Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/30676/itsm/software) > [Freshservice \<span\>vs\</span\> ClickUp](https://www.capterra.com.au/compare/132997/158833/freshservice/vs/clickup)

# Compare Freshservice vs ClickUp

Canonical: https://www.capterra.com.au/compare/132997/158833/freshservice/vs/clickup

> Detailed comparison between Freshservice and ClickUp. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshservice | ClickUp |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 720 | 4584 |
| **Starting Price** | USD 19.00 | USD 10.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Freshservice

Freshservice scales from mid-market to enterprises, supporting IT, HR, finance, and more across industries like government, manufacturing, healthcare, retail, and tech on one unified platform.

### ClickUp

ClickUp is used by project managers, marketers, software developers, IT departments, HR professionals, company leadership, and enterprise organizations.

## Key features

### Freshservice

- API
- Activity Tracking
- CRM
- Configurable Workflow
- Content Management
- Dashboard
- Document Management
- Email Management
- For IT Project Management
- Issue Scheduling
- Live Chat
- Monitoring
- Project Management
- Real-Time Chat
- Requirements Management
- Scheduling
- Status Tracking
- Supplier Management
- Surveys & Feedback
- Team Collaboration

### ClickUp

- API
- Activity Tracking
- CRM
- Configurable Workflow
- Content Management
- Dashboard
- Document Management
- Email Management
- For IT Project Management
- Issue Scheduling
- Live Chat
- Monitoring
- Project Management
- Real-Time Chat
- Requirements Management
- Scheduling
- Status Tracking
- Supplier Management
- Surveys & Feedback
- Team Collaboration

## Links

- [View Freshservice Profile](https://www.capterra.com.au/software/132997/freshservice)
- [View ClickUp Profile](https://www.capterra.com.au/software/158833/clickup)
- [View Original Comparison](https://www.capterra.com.au/compare/132997/158833/freshservice/vs/clickup)

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