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Freshservice vs Dynamics 365
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
USD 29.00/month
Not provided by vendor
Overall
4.5 (594)Overall
4.4 (5,785)
Freshservice's customers include MSP's, financial organizations, educational institutions and several government organizations.
Dynamics 365's plans can accommodate for households, individuals, or even enterprises.
- Activity Tracking
- CRM
- Document Management
- Email Management
- Multi-Channel Communication
- Project Management
- Scheduling
- Status Tracking
- Supplier Management
- Support Ticket Management
- Activity Tracking
- CRM
- Document Management
- Email Management
- Multi-Channel Communication
- Project Management
- Scheduling
- Status Tracking
- Supplier Management
- Support Ticket Management
- Cloud-based
- On-premises
- Cloud-based
- On-premises
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat