17 years helping Australian businesses
choose better software

Freshservice vs Dynamics 365

USD 29.00/month
Not provided by vendor

Overall

4.5 (594)
Freshservice's customers include MSP's, financial organizations, educational institutions and several government organizations.
Dynamics 365's plans can accommodate for households, individuals, or even enterprises.
10/10
  • Activity Tracking
  • CRM
  • Document Management
  • Email Management
  • Multi-Channel Communication
  • Project Management
  • Scheduling
  • Status Tracking
  • Supplier Management
  • Support Ticket Management
10/10
  • Activity Tracking
  • CRM
  • Document Management
  • Email Management
  • Multi-Channel Communication
  • Project Management
  • Scheduling
  • Status Tracking
  • Supplier Management
  • Support Ticket Management
  • Cloud-based
  • On-premises
  • Cloud-based
  • On-premises
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat