---
description: Compare ChilliDB vs Sumac to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ChilliDB vs Sumac Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [ChilliDB \<span\>vs\</span\> Sumac](https://www.capterra.com.au/compare/132995/144095/chillidb/vs/sumac)

# Compare ChilliDB vs Sumac

Canonical: https://www.capterra.com.au/compare/132995/144095/chillidb/vs/sumac

> Detailed comparison between ChilliDB and Sumac. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ChilliDB | Sumac |
| **Overall rating** | 4.6/5 | 4.4/5 |
| **Total Reviews** | 5 | 132 |
| **Starting Price** | $26.00 | USD 109.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### ChilliDB

Not for profit organisations in the Asia pacific region including semi government authorities,  community services, associations, councils, industry bodies and peak organisations

### Sumac

Social Services, Education, Child \&amp; Family Services, Child Welfare, Victim Services, Health Services, Shelters, Community Services

## Key features

### ChilliDB

- API
- Activity Tracking
- Ad hoc Reporting
- Billing & Invoicing
- CRM
- Client Management
- Customer Database
- Customisable Branding
- Customizable Reports
- Document Management
- Email Management
- For Nonprofits
- Membership Management
- Online Giving
- Real-Time Reporting
- Referral Tracking
- Reminders
- Segmentation
- Web Forms
- Website Integration

### Sumac

- API
- Activity Tracking
- Ad hoc Reporting
- Billing & Invoicing
- CRM
- Client Management
- Customer Database
- Customisable Branding
- Customizable Reports
- Document Management
- Email Management
- For Nonprofits
- Membership Management
- Online Giving
- Real-Time Reporting
- Referral Tracking
- Reminders
- Segmentation
- Web Forms
- Website Integration

## Links

- [View ChilliDB Profile](https://www.capterra.com.au/software/132995/chillidb)
- [View Sumac Profile](https://www.capterra.com.au/software/144095/sumac)
- [View Original Comparison](https://www.capterra.com.au/compare/132995/144095/chillidb/vs/sumac)

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