---
description: Compare Survicate vs Hotjar to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Survicate vs Hotjar Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [NPS Software](/directory/32075/nps/software) > [Survicate \<span\>vs\</span\> Hotjar](https://www.capterra.com.au/compare/132914/163516/survicate/vs/hotjar)

# Compare Survicate vs Hotjar

Canonical: https://www.capterra.com.au/compare/132914/163516/survicate/vs/hotjar

> Detailed comparison between Survicate and Hotjar. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Survicate | Hotjar |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 99 | 539 |
| **Starting Price** | USD 0.00 | USD 39.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Survicate

Survicate is used by product managers, marketers, researchers, CX professionals, SaaS companies, app developers, e-commerce, healthcare, financial services, and retailers.

### Hotjar

Businesses of all sizes, selling to consumers online. Web/UX Designers, Digital Marketers, Product Managers, UX Researchers, Data Analysts.

## Key features

### Survicate

- A/B Testing
- API
- Customisable Branding
- Customizable Reports
- Dashboard
- Data Analysis Tools
- For Websites
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Search/Filter
- Site Intercept Survey
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management

### Hotjar

- A/B Testing
- API
- Customisable Branding
- Customizable Reports
- Dashboard
- Data Analysis Tools
- For Websites
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Search/Filter
- Site Intercept Survey
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management

## Links

- [View Survicate Profile](https://www.capterra.com.au/software/132914/survicate)
- [View Hotjar Profile](https://www.capterra.com.au/software/163516/hotjar)
- [View Original Comparison](https://www.capterra.com.au/compare/132914/163516/survicate/vs/hotjar)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Survicate vs Hotjar Comparison - Capterra Australia 2026","description":"Compare Survicate vs Hotjar to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.","url":"https://www.capterra.com.au/compare/132914/163516/survicate/vs/hotjar","about":[{"@id":"https://www.capterra.com.au/software/132914/survicate#software"},{"@id":"https://www.capterra.com.au/software/163516/hotjar#software"}],"breadcrumb":{"@id":"https://www.capterra.com.au/compare/132914/163516/survicate/vs/hotjar#breadcrumblist"},"@id":"https://www.capterra.com.au/compare/132914/163516/survicate/vs/hotjar#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.capterra.com.au/#organization"}},{"name":"Survicate","description":"Survicate is the complete customer feedback platform that helps you gather continuous insights at scale and act on them with confidence.\n\nWith advanced analysis tools, AI-powered insights, and 360-view customizable dashboards, Survicate helps you turn raw feedback into actionable strategies that boost customer satisfaction, reduce churn, refine products, and sharpen marketing efforts.\n\nConnect Survicate seamlessly with 40+ native integrations and act on the collected insights instantly. \n\nKey features:\n- Run highly targeted surveys via email, link, website, in-product, and mobile apps\n- Connect 40+ native integrations, like HubSpot, Braze, Slack, Salesforce, and more\n- Visualize real-time data with customizable Dashboards &amp; widgets\n- Analyze &amp; categorize feedback &amp; sentiment faster with the AI-powered Insights Hub\n- Instantly uncover trends and customer needs with the Research Assistant AI chat\n- Collect feedback in multiple languages to automatically reach a global audience","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6eaf94e0-48b7-41d8-960f-5c9b5dfb6e21.png","url":"https://www.capterra.com.au/software/132914/survicate","@id":"https://www.capterra.com.au/software/132914/survicate#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":99},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Hotjar","description":"Hotjar is a website analytics and user behavior tracking software that provides visual insights into online interactions. The platform offers heatmaps displaying where visitors click and scroll, session recordings that capture navigation patterns, surveys for collecting direct feedback, and feedback widgets for gathering real-time input from users.\n\nHotjar combines quantitative data with qualitative insights, helping identify friction points and inform decisions to enhance user experience. The system integrates with tools like Google Analytics and Zapier to streamline workflows. The platform features a user-friendly interface that makes it straightforward to understand website performance and visitor behavior. Hotjar provides businesses with comprehensive tools to visualize and analyze how people interact with their websites.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/5f5007c9-63c1-4a98-ba41-f06cfe40643c.png","url":"https://www.capterra.com.au/software/163516/hotjar","@id":"https://www.capterra.com.au/software/163516/hotjar#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":539},"offers":{"price":"39","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.com.au/compare/132914/163516/survicate/vs/hotjar#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"NPS Software","position":2,"item":"/directory/32075/nps/software","@type":"ListItem"},{"name":"Survicate vs Hotjar","position":3,"item":"https://www.capterra.com.au/compare/132914/163516/survicate/vs/hotjar","@type":"ListItem"}]}]}
</script>