Front vs Zendesk Suite

USD 29.00/month

USD 55.00/month

• Ease of Use

  4.5 (263)

• Features & Functionality

  4.4 (263)

• Customer Service

  4.4 (263)

• Value for Money

  4.1 (263)

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• Ease of Use

  4.3 (3,948)

• Features & Functionality

  4.4 (3,948)

• Customer Service

  4.3 (3,948)

• Value for Money

  4.2 (3,948)

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Over 110,000 companies rely on Zendesk's customer service solution to build the best customer experience. Our software is powerful and flexible, and scales to meet the needs of any business.

• Automated Routing
• Batch Communications
• Call Monitoring
• Dashboard
• Issue Tracking
• Quality Assurance
• Real-Time Data
• Service Level Agreement (SLA) Management
• Single Sign On
• Support Ticket Tracking

See all features

• Automated Routing
• Batch Communications
• Call Monitoring
• Dashboard
• Issue Tracking
• Quality Assurance
• Real-Time Data
• Service Level Agreement (SLA) Management
• Single Sign On
• Support Ticket Tracking

See all features

• Cloud-based
• On-premises

• Cloud-based
• On-premises

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Phone Support
• 24/7 (Live rep)
• Chat

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Phone Support
• 24/7 (Live rep)
• Chat