17 years helping Australian businesses
choose better software
Front vs Zendesk Suite
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
USD 29.00/month
USD 55.00/month
Overall
4.6 (269)Overall
4.4 (4,013)
Over 110,000 companies rely on Zendesk's customer service solution to build the best customer experience. Our software is powerful and flexible, and scales to meet the needs of any business.
- Client Management
- Computer Telephony Integration
- Customer Complaint Tracking
- Customizable Reports
- For Startups
- Help Desk Management
- Lead Management
- Real-Time Data
- Support Ticket Management
- Transfers/Routing
- Client Management
- Computer Telephony Integration
- Customer Complaint Tracking
- Customizable Reports
- For Startups
- Help Desk Management
- Lead Management
- Real-Time Data
- Support Ticket Management
- Transfers/Routing
- Cloud-based
- On-premises
- Cloud-based
- On-premises
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
