---
description: Compare Vivantio vs Milvus to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Vivantio vs Milvus Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/32035/contact-center/software) > [Vivantio \<span\>vs\</span\> Milvus](https://www.capterra.com.au/compare/132880/202528/vivantio/vs/milvus)

# Compare Vivantio vs Milvus

Canonical: https://www.capterra.com.au/compare/132880/202528/vivantio/vs/milvus

> Detailed comparison between Vivantio and Milvus. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Vivantio | Milvus |
| **Overall rating** | 4.3/5 | 4.8/5 |
| **Total Reviews** | 178 | 298 |
| **Starting Price** | USD 49.00 | BRL 35.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Vivantio

Medium to large businesses looking for scalable service management software to maintain customer satisfaction throughout high growth.

### Milvus

Ideal for Managed Service Providers (MSPs), software houses, internal IT departments, consulting firms and companies that provide recurring technical support.

## Key features

### Vivantio

- API
- Assignment Management
- Capacity Management
- Chat/Messaging
- Contract/License Management
- Customisable Branding
- Customizable Reports
- Dashboard
- Email Management
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Incident Management
- Issue Scheduling
- Maintenance Scheduling
- Multi-Channel Communication
- Project Management
- Real-Time Chat
- Reporting/Analytics
- Support Ticket Management

### Milvus

- API
- Assignment Management
- Capacity Management
- Chat/Messaging
- Contract/License Management
- Customisable Branding
- Customizable Reports
- Dashboard
- Email Management
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Incident Management
- Issue Scheduling
- Maintenance Scheduling
- Multi-Channel Communication
- Project Management
- Real-Time Chat
- Reporting/Analytics
- Support Ticket Management

## Links

- [View Vivantio Profile](https://www.capterra.com.au/software/132880/vivantio)
- [View Milvus Profile](https://www.capterra.com.au/software/202528/milvus)
- [View Original Comparison](https://www.capterra.com.au/compare/132880/202528/vivantio/vs/milvus)

-----

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