---
description: Compare Vivantio vs HubSpot Service Hub to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Vivantio vs HubSpot Service Hub Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/32035/contact-center/software) > [Vivantio \<span\>vs\</span\> HubSpot Service Hub](https://www.capterra.com.au/compare/132880/182476/vivantio/vs/hubspot-service-hub)

# Compare Vivantio vs HubSpot Service Hub

Canonical: https://www.capterra.com.au/compare/132880/182476/vivantio/vs/hubspot-service-hub

> Detailed comparison between Vivantio and HubSpot Service Hub. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Vivantio | HubSpot Service Hub |
| **Overall rating** | 4.3/5 | 4.4/5 |
| **Total Reviews** | 178 | 190 |
| **Starting Price** | USD 49.00 | USD 15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### Vivantio

Medium to large businesses looking for scalable service management software to maintain customer satisfaction throughout high growth.

### HubSpot Service Hub

Customer support departments, marketing teams, sales teams, content creators, and operations teams.

## Key features

### Vivantio

- API
- Account Alerts
- Analytics
- CRM
- Customer Database
- Customisable Branding
- Customizable Reports
- Dashboard
- Email Management
- Engagement Tracking
- Help Desk Management
- Live Chat
- Multi-Channel Communication
- Real-Time Chat
- Real-Time Data
- Real-Time Reporting
- Social Media Integration
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback

### HubSpot Service Hub

- API
- Account Alerts
- Analytics
- CRM
- Customer Database
- Customisable Branding
- Customizable Reports
- Dashboard
- Email Management
- Engagement Tracking
- Help Desk Management
- Live Chat
- Multi-Channel Communication
- Real-Time Chat
- Real-Time Data
- Real-Time Reporting
- Social Media Integration
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View Vivantio Profile](https://www.capterra.com.au/software/132880/vivantio)
- [View HubSpot Service Hub Profile](https://www.capterra.com.au/software/182476/hubspot-service-hub)
- [View Original Comparison](https://www.capterra.com.au/compare/132880/182476/vivantio/vs/hubspot-service-hub)

-----

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