---
description: Compare Talkdesk vs Enghouse Contact Center to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Talkdesk vs Enghouse Contact Center Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Call Center Workforce Management Software](/directory/32607/call-center-workforce-management/software) > [Talkdesk \<span\>vs\</span\> Enghouse Contact Center](https://www.capterra.com.au/compare/132852/1014147/talkdesk/vs/enghouse-contact-center)

# Compare Talkdesk vs Enghouse Contact Center

Canonical: https://www.capterra.com.au/compare/132852/1014147/talkdesk/vs/enghouse-contact-center

> Detailed comparison between Talkdesk and Enghouse Contact Center. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Talkdesk | Enghouse Contact Center |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 733 | 21 |
| **Starting Price** | USD 85.00 | USD 65.00 |
| **Free Trial** | No | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Talkdesk

Our target market is customer-centric companies with at least 5 agents looking to improve customer experiences through more personalized, data-driven customer interactions.

### Enghouse Contact Center

Full Market Coverage: from 10-1000's of agents.&#10;Verticals include:  FI, Healthcare, Gov’t, Public Sector, Utilities, Education, eCommerce \&amp; Retail, Manufacturing, Transportation \&amp; Logistics, Service

## Key features

### Talkdesk

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Scripting
- Call Tracking
- Chat/Messaging
- Computer Telephony Integration
- Customizable Reports
- Dashboard
- Inbound Call Center
- Monitoring
- Multi-Channel Communication
- Performance Management
- Progressive Dialer
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting

### Enghouse Contact Center

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Scripting
- Call Tracking
- Chat/Messaging
- Computer Telephony Integration
- Customizable Reports
- Dashboard
- Inbound Call Center
- Monitoring
- Multi-Channel Communication
- Performance Management
- Progressive Dialer
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting

## Links

- [View Talkdesk Profile](https://www.capterra.com.au/software/132852/talkdesk)
- [View Enghouse Contact Center Profile](https://www.capterra.com.au/software/1014147/enghouse-contact-center)
- [View Original Comparison](https://www.capterra.com.au/compare/132852/1014147/talkdesk/vs/enghouse-contact-center)

-----

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