---
description: Compare Pipedrive vs Salesforce for Retail to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Pipedrive vs Salesforce for Retail Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Sales Engagement Software](/directory/32195/sales-engagement-platform/software) > [Pipedrive \<span\>vs\</span\> Salesforce for Retail](https://www.capterra.com.au/compare/132666/216905/pipedrive/vs/salesforce-retail-crm)

# Compare Pipedrive vs Salesforce for Retail

Canonical: https://www.capterra.com.au/compare/132666/216905/pipedrive/vs/salesforce-retail-crm

> Detailed comparison between Pipedrive and Salesforce for Retail. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Pipedrive | Salesforce for Retail |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 3042 | 12 |
| **Starting Price** | USD 19.00 | USD 25.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Webinars, Documentation, Videos | - |

## Best for

### Pipedrive

Designed for sales teams in small and mid-sized businesses, the cloud-based sales tool helps teams stay organized.

### Salesforce for Retail

150,000+ companies who build deeper connections to their customers, consumers, and employees with Salesforce

## Key features

### Pipedrive

- API
- Activity Dashboard
- CRM
- Communication Management
- Contact Management
- Customer Database
- Customer History
- Customer Segmentation
- Email Marketing
- Forecasting
- Interaction Tracking
- Lead Management
- Live Chat
- Multi-Currency
- Personalization
- Recommendations
- Reporting & Statistics
- Reporting/Analytics
- Sales Reports
- Third-Party Integrations

### Salesforce for Retail

- API
- Activity Dashboard
- CRM
- Communication Management
- Contact Management
- Customer Database
- Customer History
- Customer Segmentation
- Email Marketing
- Forecasting
- Interaction Tracking
- Lead Management
- Live Chat
- Multi-Currency
- Personalization
- Recommendations
- Reporting & Statistics
- Reporting/Analytics
- Sales Reports
- Third-Party Integrations

## Links

- [View Pipedrive Profile](https://www.capterra.com.au/software/132666/pipedrive)
- [View Salesforce for Retail Profile](https://www.capterra.com.au/software/216905/salesforce-retail-crm)
- [View Original Comparison](https://www.capterra.com.au/compare/132666/216905/pipedrive/vs/salesforce-retail-crm)

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