---
description: Compare Contactability vs Freshsales to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Contactability vs Freshsales Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Lead Management Software](/directory/30017/lead-management/software) > [Contactability \<span\>vs\</span\> Freshsales](https://www.capterra.com.au/compare/132580/155563/contactability/vs/freshsales)

# Compare Contactability vs Freshsales

Canonical: https://www.capterra.com.au/compare/132580/155563/contactability/vs/freshsales

> Detailed comparison between Contactability and Freshsales. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Contactability | Freshsales |
| **Overall rating** | 4.0/5 | 4.5/5 |
| **Total Reviews** | 117 | 621 |
| **Starting Price** | - | USD 11.00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) |
| **Training** | Live Online, Webinars | Live Online, Webinars, Documentation, Videos |

## Best for

### Contactability

Web-based lead generation platform that helps small to large insurance agencies, call centers, and carriers streamline customer acquisition processes through capturing and verifying consumers' data.

### Freshsales

With Freshsales, businesses can attract, engage, close, and nurture their leads. You no longer need a CRM and five other tools to run your business, just Freshsales CRM will do.

## Key features

### Contactability

- API
- Dashboard
- For Insurance Industry
- Interaction Tracking
- Lead Capture
- Lead Distribution
- Lead Management
- Lead Qualification
- Pipeline Management
- Prospecting Tools
- Reminders
- Sales Pipeline Management
- Source Tracking
- Web Forms

### Freshsales

- API
- Customizable Reports
- Dashboard
- Deal Management
- For Insurance Industry
- Interaction Tracking
- Lead Capture
- Lead Distribution
- Lead Management
- Lead Qualification
- Pipeline Management
- Pipeline Reports
- Product Catalog
- Prospecting Tools
- Reminders
- Sales Activity Management
- Sales Pipeline Management
- Scheduling
- Source Tracking
- Web Forms

## Links

- [View Contactability Profile](https://www.capterra.com.au/software/132580/contactability)
- [View Freshsales Profile](https://www.capterra.com.au/software/155563/freshsales)
- [View Original Comparison](https://www.capterra.com.au/compare/132580/155563/contactability/vs/freshsales)

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