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Five9 vs PhoneCall

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USD 119.00/month

USD 0.01/month

Overall

4.2 (472)

Ease of Use
4.2 (472)
Features & Functionality
4.1 (472)
Customer Service
4.3 (472)
Value for Money
4.0 (472)

Overall

4.6 (5)

Ease of Use
4.8 (5)
Features & Functionality
4.5 (5)
Customer Service
5.0 (5)
Value for Money
5.0 (5)

Healthcare, financial services, retail, higher education, government, sales and telemarketing, customer services, outsourcing, collections, enterprise, mid-market, and supervisors.

Call centers, in-house or outsourced, from 1 to 1000+ agents.

10/10

API
Auto-Dialer
Automatic Call Distribution
Blended Call Center
Call Scripting
Call Tracking
Computer Telephony Integration
Live Chat
Monitoring
Progressive Dialer

10/10

API
Auto-Dialer
Automatic Call Distribution
Blended Call Center
Call Scripting
Call Tracking
Computer Telephony Integration
Live Chat
Monitoring
Progressive Dialer

Cloud-based
On-premises

Cloud-based
On-premises

In Person
Live Online
Webinars
Documentation

In Person
Live Online
Webinars
Documentation

Email/Help Desk
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Email/Help Desk
Knowledge Base
Phone Support
24/7 (Live rep)
Chat