---
description: Compare SmartFlow vs Shepherd to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SmartFlow vs Shepherd Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Veterinary Software](/directory/30617/veterinary/software) > [SmartFlow \<span\>vs\</span\> Shepherd](https://www.capterra.com.au/compare/130402/172485/smart-flow-sheet/vs/shepherd-app)

# Compare SmartFlow vs Shepherd

Canonical: https://www.capterra.com.au/compare/130402/172485/smart-flow-sheet/vs/shepherd-app

> Detailed comparison between SmartFlow and Shepherd. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SmartFlow | Shepherd |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 24 | 87 |
| **Starting Price** | USD 154.95 | USD 299.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### SmartFlow

SmartFlow was designed by veterinary professionals for leading practices. It can be customized to work with veterinary practices of all types and sizes.

### Shepherd

For clinics that want less admin and smoother days. Veterinary practice owners and managers who need workflow-first software built by people who’ve worked in practice.

## Key features

### SmartFlow

- API
- Appointment Scheduling
- Billing & Invoicing
- Charting
- Confirmations/Reminders
- Imaging and X-rays
- Inventory Management
- Patient Records Management
- Prescription Processing
- Reminders
- Third-Party Integrations
- Treatment Planning

### Shepherd

- API
- Accounting
- Appointment Scheduling
- Billing & Invoicing
- Charting
- Client Management
- Confirmations/Reminders
- Customer Database
- Document Management
- Imaging and X-rays
- Inventory Management
- Invoice Management
- Live Chat
- Patient Records Management
- Prescription Processing
- Reminders
- Status Tracking
- Third-Party Integrations
- Treatment Planning
- Workflow Management

## Links

- [View SmartFlow Profile](https://www.capterra.com.au/software/130402/smart-flow-sheet)
- [View Shepherd Profile](https://www.capterra.com.au/software/172485/shepherd-app)
- [View Original Comparison](https://www.capterra.com.au/compare/130402/172485/smart-flow-sheet/vs/shepherd-app)

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