---
description: Compare SmartFlow vs IDEXX Neo to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SmartFlow vs IDEXX Neo Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Veterinary Software](/directory/30617/veterinary/software) > [SmartFlow \<span\>vs\</span\> IDEXX Neo](https://www.capterra.com.au/compare/130402/145988/smart-flow-sheet/vs/idexx-neo)

# Compare SmartFlow vs IDEXX Neo

Canonical: https://www.capterra.com.au/compare/130402/145988/smart-flow-sheet/vs/idexx-neo

> Detailed comparison between SmartFlow and IDEXX Neo. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SmartFlow | IDEXX Neo |
| **Overall rating** | 4.5/5 | 4.2/5 |
| **Total Reviews** | 24 | 117 |
| **Starting Price** | USD 154.95 | USD 290.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### SmartFlow

SmartFlow was designed by veterinary professionals for leading practices. It can be customized to work with veterinary practices of all types and sizes.

### IDEXX Neo

Independent veterinary practices, mobile clinics, and shelters.

## Key features

### SmartFlow

- API
- Appointment Scheduling
- Billing & Invoicing
- Charting
- Confirmations/Reminders
- Imaging and X-rays
- Inventory Management
- Patient Records Management
- Prescription Processing
- Reminders
- Third-Party Integrations

### IDEXX Neo

- API
- Appointment Scheduling
- Billing & Invoicing
- Charting
- Client Management
- Coding Assistance
- Confirmations/Reminders
- Customer Database
- Customizable Reports
- Document Management
- Imaging and X-rays
- Inventory Management
- Invoice Management
- Live Chat
- Patient Records Management
- Prescription Processing
- Real-Time Reporting
- Reminders
- Third-Party Integrations
- Workflow Management

## Links

- [View SmartFlow Profile](https://www.capterra.com.au/software/130402/smart-flow-sheet)
- [View IDEXX Neo Profile](https://www.capterra.com.au/software/145988/idexx-neo)
- [View Original Comparison](https://www.capterra.com.au/compare/130402/145988/smart-flow-sheet/vs/idexx-neo)

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