---
description: Compare Suncoast vs CareSmartz360 to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Suncoast vs CareSmartz360 Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Home Health Care Software](/directory/10036/home-health-care/software) > [Suncoast \<span\>vs\</span\> CareSmartz360](https://www.capterra.com.au/compare/129441/147660/suncoast/vs/caresmartz360)

# Compare Suncoast vs CareSmartz360

Canonical: https://www.capterra.com.au/compare/129441/147660/suncoast/vs/caresmartz360

> Detailed comparison between Suncoast and CareSmartz360. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Suncoast | CareSmartz360 |
| **Overall rating** | 3.8/5 | 4.8/5 |
| **Total Reviews** | 13 | 181 |
| **Starting Price** | - | USD 10.00 |
| **Free Trial** | - | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Suncoast

Serving not-for-profits and for-profit hospice, palliative and home care agencies nationwide.

### CareSmartz360

Home Care, Enterprise Home Care Agencies, Private Duty Home Care Agencies, Home Care Franchisors, Independent Home Care Agencies, Multi-Location Home Care Agencies, Large non-medical homecare agencies

## Key features

### Suncoast

- API
- Activity Tracking
- Billing & Invoicing
- Chat/Messaging
- Client Management
- Customizable Reports
- Document Management
- Employee Portal
- Home Health Care Management
- Insurance Management
- Invoice Management
- Mobile Alerts
- Monitoring
- Patient Records Management
- Quality Assurance
- Real-Time Data
- Real-Time Reporting
- Reminders
- Scheduling
- Time Tracking by Client

### CareSmartz360

- API
- Activity Tracking
- Billing & Invoicing
- Chat/Messaging
- Client Management
- Customizable Reports
- Document Management
- Employee Portal
- Home Health Care Management
- Insurance Management
- Invoice Management
- Mobile Alerts
- Monitoring
- Patient Records Management
- Quality Assurance
- Real-Time Data
- Real-Time Reporting
- Reminders
- Scheduling
- Time Tracking by Client

## Links

- [View Suncoast Profile](https://www.capterra.com.au/software/129441/suncoast)
- [View CareSmartz360 Profile](https://www.capterra.com.au/software/147660/caresmartz360)
- [View Original Comparison](https://www.capterra.com.au/compare/129441/147660/suncoast/vs/caresmartz360)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Suncoast vs CareSmartz360 Comparison - Capterra Australia 2026","description":"Compare Suncoast vs CareSmartz360 to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.","url":"https://www.capterra.com.au/compare/129441/147660/suncoast/vs/caresmartz360","about":[{"@id":"https://www.capterra.com.au/software/129441/suncoast#software"},{"@id":"https://www.capterra.com.au/software/147660/caresmartz360#software"}],"breadcrumb":{"@id":"https://www.capterra.com.au/compare/129441/147660/suncoast/vs/caresmartz360#breadcrumblist"},"@id":"https://www.capterra.com.au/compare/129441/147660/suncoast/vs/caresmartz360#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.capterra.com.au/#organization"},"isPartOf":{"@id":"https://www.capterra.com.au/#website"},"inLanguage":"en-AU"},{"name":"Suncoast","description":"Suncoast is a leading provider of hospice EMR solutions developed to simplify processes and create efficiencies across clinical, financial and back office operations. Suncoast brings all the elements of hospice, palliative, and bereavement care together in one intuitive, client-centric platform. From clinical processes, referral and intake to scheduling, care management and bereavement, Suncoast provides agencies with the technology and expertise to deliver quality in every phase of care.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0001cec9-080c-4a62-9d07-b67d7865c16f.png","url":"https://www.capterra.com.au/software/129441/suncoast","@id":"https://www.capterra.com.au/software/129441/suncoast#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":13,"ratingValue":3.8},"operatingSystem":"Cloud, Windows, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"name":"CareSmartz360","description":"CareSmartz360 is an AI-powered, enterprise-grade home care management platform built for large, multi-location agencies,  franchisors, and staffing providers operating at scale. \n\nThe platform centralizes scheduling, 45+ state EVV integrations, billing, payroll, caregiver management &amp; compliance workflows into one system designed to reduce operational fragmentation across locations. \n\nThe GPS-enabled caregiver mobile app supports real-time clock-in/out, open shift management, multilingual access, secure communication, and visit verification to improve accountability and coordination. \n\nAI-powered tools, including automated scheduling and predictive caregiver retention insights, help reduce manual workload and standardize processes across locations. \n\nCareSmartz360 offers advanced data migration &amp; dedicated onboarding support. Trusted by 1,000+ agencies, CareSmartz360 helps enterprise home care organizations scale with compliance and control.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/26a3adf2-8b42-4ff4-bca4-03dee586a686.jpeg","url":"https://www.capterra.com.au/software/147660/caresmartz360","@id":"https://www.capterra.com.au/software/147660/caresmartz360#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":181,"ratingValue":4.8},"offers":{"price":"10","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.com.au/compare/129441/147660/suncoast/vs/caresmartz360#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Home Health Care Software","position":2,"item":"/directory/10036/home-health-care/software","@type":"ListItem"},{"name":"Suncoast vs CareSmartz360","position":3,"item":"https://www.capterra.com.au/compare/129441/147660/suncoast/vs/caresmartz360","@type":"ListItem"}]}]}
</script>