---
description: Compare Muni-Link vs SilverBlaze Customer Portal to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Muni-Link vs SilverBlaze Customer Portal Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Utility Billing Software](/directory/20017/utility-billing/software) > [Muni-Link \<span\>vs\</span\> SilverBlaze Customer Portal](https://www.capterra.com.au/compare/128792/154122/muni-link/vs/capricorn)

# Compare Muni-Link vs SilverBlaze Customer Portal

Canonical: https://www.capterra.com.au/compare/128792/154122/muni-link/vs/capricorn

> Detailed comparison between Muni-Link and SilverBlaze Customer Portal. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Muni-Link | SilverBlaze Customer Portal |
| **Overall rating** | 4.8/5 | 4.7/5 |
| **Total Reviews** | 59 | 15 |
| **Starting Price** | USD 400.00 | CAD 20,000.00 |
| **Free Trial** | - | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop) |
| **Support** | Email/Help Desk, Phone Support, Chat | Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Documentation |

## Best for

### Muni-Link

Municipalities, cities, townships, private utilities  and authorities who bill customers for utilities

### SilverBlaze Customer Portal

SilverBlaze is a web portal solution built specifically for utility providers who strive to increase customer engagement, improve billing \&amp; payments, and to reduce strain on internal resources.

## Key features

### Muni-Link

- Accounting
- Billing & Invoicing
- Customer Management
- Customizable Reports
- For Electricity
- For Natural Gas
- For Trash
- For Water
- Meter Data Management
- Metered Billing
- Non-Metered Billing
- Online Invoicing
- Online Payments
- Penalty/Cut-Off Processing
- Projections
- Rate Management
- Self Service Portal
- Work Order Management

### SilverBlaze Customer Portal

- Autofill
- Billing & Invoicing
- Customer Management
- For Electricity
- For Natural Gas
- For Trash
- For Water
- Meter Data Management
- Metered Billing
- Monitoring
- Non-Metered Billing
- Online Payments
- Penalty/Cut-Off Processing
- Rate Management
- Self Service Portal
- Work Order Management

## Links

- [View Muni-Link Profile](https://www.capterra.com.au/software/128792/muni-link)
- [View SilverBlaze Customer Portal Profile](https://www.capterra.com.au/software/154122/capricorn)
- [View Original Comparison](https://www.capterra.com.au/compare/128792/154122/muni-link/vs/capricorn)

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