---
description: Compare Acuity Scheduling vs IDEXX Neo to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Acuity Scheduling vs IDEXX Neo Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Patient Scheduling Software](/directory/33315/patient-scheduling/software) > [Acuity Scheduling \<span\>vs\</span\> IDEXX Neo](https://www.capterra.com.au/compare/128285/145988/acuity-scheduling/vs/idexx-neo)

# Compare Acuity Scheduling vs IDEXX Neo

Canonical: https://www.capterra.com.au/compare/128285/145988/acuity-scheduling/vs/idexx-neo

> Detailed comparison between Acuity Scheduling and IDEXX Neo. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Acuity Scheduling | IDEXX Neo |
| **Overall rating** | 4.8/5 | 4.2/5 |
| **Total Reviews** | 5741 | 117 |
| **Starting Price** | USD 20.00 | USD 290.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Acuity Scheduling

Professional services and appointment-focused businesses looking to automate client bookings, cancellations, reminders, and payments by using the online scheduling tool.

### IDEXX Neo

Independent veterinary practices, mobile clinics, and shelters.

## Key features

### Acuity Scheduling

- API
- Appointment Management
- Appointment Scheduling
- Billing & Invoicing
- Calendar Management
- Client Management
- Communication Management
- Confirmations/Reminders
- Customer Database
- Customizable Templates
- Document Management
- Email Reminders
- Inventory Management
- Mobile Access
- Multi-Location
- Patient Records Management
- Reminders
- Reporting & Statistics
- SMS Messaging
- Template Management

### IDEXX Neo

- API
- Appointment Management
- Appointment Scheduling
- Billing & Invoicing
- Calendar Management
- Client Management
- Communication Management
- Confirmations/Reminders
- Customer Database
- Customizable Templates
- Document Management
- Email Reminders
- Inventory Management
- Mobile Access
- Multi-Location
- Patient Records Management
- Reminders
- Reporting & Statistics
- SMS Messaging
- Template Management

## Links

- [View Acuity Scheduling Profile](https://www.capterra.com.au/software/128285/acuity-scheduling)
- [View IDEXX Neo Profile](https://www.capterra.com.au/software/145988/idexx-neo)
- [View Original Comparison](https://www.capterra.com.au/compare/128285/145988/acuity-scheduling/vs/idexx-neo)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Acuity Scheduling vs IDEXX Neo Comparison - Capterra Australia 2026","description":"Compare Acuity Scheduling vs IDEXX Neo to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.","url":"https://www.capterra.com.au/compare/128285/145988/acuity-scheduling/vs/idexx-neo","about":[{"@id":"https://www.capterra.com.au/software/128285/acuity-scheduling#software"},{"@id":"https://www.capterra.com.au/software/145988/idexx-neo#software"}],"breadcrumb":{"@id":"https://www.capterra.com.au/compare/128285/145988/acuity-scheduling/vs/idexx-neo#breadcrumblist"},"@id":"https://www.capterra.com.au/compare/128285/145988/acuity-scheduling/vs/idexx-neo#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.capterra.com.au/#organization"}},{"name":"Acuity Scheduling","description":"Acuity Scheduling is a personal assistant for scheduling that works 24/7, behind the scenes to fill calendars and take work off the plate. From the moment clients book with the brand, Acuity Scheduling is there to automatically send branded &amp; customized booking confirmations, deliver text reminders, let clients reschedule, and process payments. All teams need to do is show up at the right time.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/eed0e618-f5f9-4cec-a1f8-574718d9f116.png","url":"https://www.capterra.com.au/software/128285/acuity-scheduling","@id":"https://www.capterra.com.au/software/128285/acuity-scheduling#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":5741},"offers":{"price":"20","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"IDEXX Neo","description":"IDEXX Neo is for the independent veterinarian owner who wants to focus on their patients, not their software. Intuitive to use and easy to learn, Neo has all the features you need right where you need them. Switching to Neo is easy too, with built-in training to get your staff quickly up to speed. And because Neo is cloud-based, you can use it on any internet-connected device, anywhere. Easy to use, affordable and built to make switching simple: IDEXX Neo is ready to help you.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4357beaf-67f5-404f-a855-95ed3d0cbee4.png","url":"https://www.capterra.com.au/software/145988/idexx-neo","@id":"https://www.capterra.com.au/software/145988/idexx-neo#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":117},"offers":{"price":"290","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise, Platform ios, Platform ipad"},{"@id":"https://www.capterra.com.au/compare/128285/145988/acuity-scheduling/vs/idexx-neo#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Patient Scheduling Software","position":2,"item":"/directory/33315/patient-scheduling/software","@type":"ListItem"},{"name":"Acuity Scheduling vs IDEXX Neo","position":3,"item":"https://www.capterra.com.au/compare/128285/145988/acuity-scheduling/vs/idexx-neo","@type":"ListItem"}]}]}
</script>