DeskPRO vs Zendesk

USD 29.00/month
USD 19.00/month
  • Ease of Use
  • Features & Functionality
  • Customer Service
  • Value for Money
  • Ease of Use
  • Features & Functionality
  • Customer Service
  • Value for Money
Deskpro is made for any organization that wants to deliver exceptional service; from SMEs to Enterprises. Modern helpdesk software for your customer service, product support and service desk needs.
Over 160,000 companies rely on Zendesk's customer service solution to build the best customer experience. Our software is powerful and flexible, and scales to meet the needs of any business.
10/10
  • Automated Routing
  • Change Management
  • Dashboard
  • Email Templates
  • Offline Form
  • Real Time Data
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Support Ticket Tracking
  • Website Visitor Tracking
10/10
  • Automated Routing
  • Change Management
  • Dashboard
  • Email Templates
  • Offline Form
  • Real Time Data
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Support Ticket Tracking
  • Website Visitor Tracking

Web/Installed

Mobile

Web/Installed

Mobile

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

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