---
description: Compare Lansweeper vs Freshservice to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Lansweeper vs Freshservice Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [IT Management Software](/directory/10001/it-management/software) > [Lansweeper \<span\>vs\</span\> Freshservice](https://www.capterra.com.au/compare/126334/132997/lansweeper/vs/freshservice)

# Compare Lansweeper vs Freshservice

Canonical: https://www.capterra.com.au/compare/126334/132997/lansweeper/vs/freshservice

> Detailed comparison between Lansweeper and Freshservice. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Lansweeper | Freshservice |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 73 | 685 |
| **Starting Price** | - | USD 19.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Lansweeper

All company sizes: Small, Mid Size and Large (Enterprise) companies, MSP and Consultants.

### Freshservice

Freshservice scales from mid-market to enterprises, supporting IT, HR, finance, and more across industries like government, manufacturing, healthcare, retail, and tech on one unified platform.

## Key features

### Lansweeper

- API
- Activity Tracking
- Asset Tracking
- Contract/License Management
- Customisable Branding
- Customizable Reports
- Dashboard
- Email Management
- Event Logs
- Help Desk Management
- IT Asset Tracking
- IT Reporting
- License Management
- Monitoring
- Performance Metrics
- SSL Security
- Single Sign On
- Supplier Management
- Support Ticket Management
- Surveys & Feedback

### Freshservice

- API
- Activity Tracking
- Asset Tracking
- Contract/License Management
- Customisable Branding
- Customizable Reports
- Dashboard
- Email Management
- Event Logs
- Help Desk Management
- IT Asset Tracking
- IT Reporting
- License Management
- Monitoring
- Performance Metrics
- SSL Security
- Single Sign On
- Supplier Management
- Support Ticket Management
- Surveys & Feedback

## Links

- [View Lansweeper Profile](https://www.capterra.com.au/software/126334/lansweeper)
- [View Freshservice Profile](https://www.capterra.com.au/software/132997/freshservice)
- [View Original Comparison](https://www.capterra.com.au/compare/126334/132997/lansweeper/vs/freshservice)

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