---
description: Compare Open iT LicenseAnalyzer vs SolarWinds Service Desk to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Open iT LicenseAnalyzer vs SolarWinds Service Desk Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/30077/it-asset-management/software) > [Open iT LicenseAnalyzer \<span\>vs\</span\> SolarWinds Service Desk](https://www.capterra.com.au/compare/126189/129478/open-it-licenseanalyzer/vs/solarwinds-service-desk)

# Compare Open iT LicenseAnalyzer vs SolarWinds Service Desk

Canonical: https://www.capterra.com.au/compare/126189/129478/open-it-licenseanalyzer/vs/solarwinds-service-desk

> Detailed comparison between Open iT LicenseAnalyzer and SolarWinds Service Desk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Open iT LicenseAnalyzer | SolarWinds Service Desk |
| **Overall rating** | 4.0/5 | 4.6/5 |
| **Total Reviews** | 6 | 577 |
| **Starting Price** | - | USD 39.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Open iT LicenseAnalyzer

Designed for organizations using engineering, scientific, and simulation software across industries such as energy, engineering, automotive, aerospace, oil and gas, and manufacturing.

### SolarWinds Service Desk

Ideally suited for companies of any size, anywhere, with sophisticated IT organizations looking to deliver superior service to their internal customers (employees \&amp; internal other requesters).

## Key features

### Open iT LicenseAnalyzer

- API
- Access Controls/Permissions
- Activity Tracking
- Ad hoc Reporting
- Asset Tracking
- Contract/License Management
- Customizable Reports
- Dashboard
- IT Asset Tracking
- IT Reporting
- License Management
- Monitoring
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Status Tracking
- Supplier Management
- Support Ticket Management
- Vendor Management

### SolarWinds Service Desk

- API
- Access Controls/Permissions
- Activity Tracking
- Ad hoc Reporting
- Asset Tracking
- Contract/License Management
- Customizable Reports
- Dashboard
- IT Asset Tracking
- IT Reporting
- License Management
- Monitoring
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Status Tracking
- Supplier Management
- Support Ticket Management
- Vendor Management

## Links

- [View Open iT LicenseAnalyzer Profile](https://www.capterra.com.au/software/126189/open-it-licenseanalyzer)
- [View SolarWinds Service Desk Profile](https://www.capterra.com.au/software/129478/solarwinds-service-desk)
- [View Original Comparison](https://www.capterra.com.au/compare/126189/129478/open-it-licenseanalyzer/vs/solarwinds-service-desk)

-----

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