---
description: Compare Capsule vs Creatio CRM to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Capsule vs Creatio CRM Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Capsule \<span\>vs\</span\> Creatio CRM](https://www.capterra.com.au/compare/124041/130149/capsule/vs/bpm-online-crm)

# Compare Capsule vs Creatio CRM

Canonical: https://www.capterra.com.au/compare/124041/130149/capsule/vs/bpm-online-crm

> Detailed comparison between Capsule and Creatio CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Capsule | Creatio CRM |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 167 | 134 |
| **Starting Price** | USD 21.00 | USD 40.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Capsule

Owners of small and growing businesses that want to better organise their business and customer activities. Sales/marketing heads/VP's of small to medium sized businesses looking for a sales solution.

### Creatio CRM

New era CRM to manage all customer and operational workflows with no-code and AI at its core.

## Key features

### Capsule

- API
- Activity Tracking
- Calendar/Reminder System
- Client Management
- Configurable Workflow
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- Lead Capture
- Lead Management
- Monitoring
- Opportunity Management
- Pipeline Reports
- Referral Tracking
- Reminders
- Sales Activity Management
- Segmentation
- Source Tracking
- Web Forms

### Creatio CRM

- API
- Activity Tracking
- Calendar/Reminder System
- Client Management
- Configurable Workflow
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- Lead Capture
- Lead Management
- Monitoring
- Opportunity Management
- Pipeline Reports
- Referral Tracking
- Reminders
- Sales Activity Management
- Segmentation
- Source Tracking
- Web Forms

## Links

- [View Capsule Profile](https://www.capterra.com.au/software/124041/capsule)
- [View Creatio CRM Profile](https://www.capterra.com.au/software/130149/bpm-online-crm)
- [View Original Comparison](https://www.capterra.com.au/compare/124041/130149/capsule/vs/bpm-online-crm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capsule vs Creatio CRM Comparison - Capterra Australia 2026","description":"Compare Capsule vs Creatio CRM to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.","url":"https://www.capterra.com.au/compare/124041/130149/capsule/vs/bpm-online-crm","about":[{"@id":"https://www.capterra.com.au/software/124041/capsule#software"},{"@id":"https://www.capterra.com.au/software/130149/bpm-online-crm#software"}],"breadcrumb":{"@id":"https://www.capterra.com.au/compare/124041/130149/capsule/vs/bpm-online-crm#breadcrumblist"},"@id":"https://www.capterra.com.au/compare/124041/130149/capsule/vs/bpm-online-crm#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.au/#website"},"publisher":{"@id":"https://www.capterra.com.au/#organization"},"inLanguage":"en-AU"},{"name":"Capsule","description":"Capsule is a CRM solution that helps businesses organize customer facing and sales activities. It can be integrated with other popular apps such as Google G Suite, QuickBooks, MailChimp and Zapier for advanced sales automation. Teams can get started in just a few minutes with the free trial.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/167fde75-136b-4c54-b007-b552f7bedda7.png","url":"https://www.capterra.com.au/software/124041/capsule","@id":"https://www.capterra.com.au/software/124041/capsule#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":167},"offers":{"price":"21","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Creatio CRM","description":"Creatio is a new era CRM to manage all customer and operational workflows with no-code and AI at its core. \n\nCreatio is best suited for mid-size and large organizations, and its offerings include: \n\n- Creatio Sales is an AI-native sales management platform that helps businesses achieve sales excellence by providing a complete customer 360 view, automating lead and sales processes, running accurate forecasts, streamlining order and document management, and boosting team collaboration.\n\n-Creatio Marketing is an AI-native omnichannel marketing platform that accelerates lead-to-revenue by providing a holistic customer view, enabling personalized journeys, streamlining digital, email, and event campaigns, and boosting team collaboration.\n\n- Creatio Service is a full-cycle AI-native service management platform that enhances customer experience through efficient case and request management, a unified agent desktop, omnichannel communications, collaborative tools, and flexible ITSM workflows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/03deaf80-4057-4ab6-878e-2809edc1e410.png","url":"https://www.capterra.com.au/software/130149/bpm-online-crm","@id":"https://www.capterra.com.au/software/130149/bpm-online-crm#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":134},"offers":{"price":"40","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.com.au/compare/124041/130149/capsule/vs/bpm-online-crm#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CRM Software","position":2,"item":"/directory/2/customer-relationship-management/software","@type":"ListItem"},{"name":"Capsule vs Creatio CRM","position":3,"item":"https://www.capterra.com.au/compare/124041/130149/capsule/vs/bpm-online-crm","@type":"ListItem"}]}]}
</script>