---
description: Compare Meltwater vs Zencity to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Meltwater vs Zencity Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Social Listening Tools](/directory/33397/social-listening-tools/software) > [Meltwater \<span\>vs\</span\> Zencity](https://www.capterra.com.au/compare/123153/203815/meltwater/vs/zencity)

# Compare Meltwater vs Zencity

Canonical: https://www.capterra.com.au/compare/123153/203815/meltwater/vs/zencity

> Detailed comparison between Meltwater and Zencity. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Meltwater | Zencity |
| **Overall rating** | 4.0/5 | - |
| **Total Reviews** | 96 | 0 |
| **Starting Price** | - | USD 1.00 |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | - |
| **Training** | Live Online, Webinars, Documentation, Videos | - |

## Best for

### Meltwater

SaaS solution that helps communication professionals across all industries create digital marketing strategies to monitor media on social networks and manage influencer marketing.

### Zencity

Local governments of all sizes looking to better engage with their communities and to make decisions that resonate best with residents and their needs.

## Key features

### Meltwater

- AI/Machine Learning
- API
- Ad hoc Reporting
- Channel Management
- Customizable Reports
- Digital Asset Management
- Engagement Tracking
- Filtering
- Influencer Relationship Management
- KPI Monitoring
- Keyword Tracking
- Mobile Alerts
- Monitoring
- Natural Language Processing
- Real-Time Data
- Reporting/Analytics
- Scheduling
- Social Marketing
- Web Tracking

### Zencity

- API
- Customizable Reports
- Performance Management
- Reporting/Analytics

## Links

- [View Meltwater Profile](https://www.capterra.com.au/software/123153/meltwater)
- [View Zencity Profile](https://www.capterra.com.au/software/203815/zencity)
- [View Original Comparison](https://www.capterra.com.au/compare/123153/203815/meltwater/vs/zencity)

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