---
description: Compare Shop Boss vs Dynamics 365 to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
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title: Shop Boss vs Dynamics 365 Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Business Management Software](/directory/30532/business-management/software) > [Shop Boss \<span\>vs\</span\> Dynamics 365](https://www.capterra.com.au/compare/121909/157279/shop-boss-pro/vs/dynamics-365)

# Compare Shop Boss vs Dynamics 365

Canonical: https://www.capterra.com.au/compare/121909/157279/shop-boss-pro/vs/dynamics-365

> Detailed comparison between Shop Boss and Dynamics 365. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Shop Boss | Dynamics 365 |
| **Overall rating** | 4.4/5 | 4.4/5 |
| **Total Reviews** | 89 | 5811 |
| **Starting Price** | USD 199.00 | USD 50.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Documentation |

## Best for

### Shop Boss

Designed for auto repair shops, multi-location and independent auto shops, the automotive shop management software helps run repair services business, build customer loyalty, and boost profits.

### Dynamics 365

Dynamics 365 is a software that acommodates households, individuals, and enterprises of all sizes.

## Key features

### Shop Boss

- API
- Accounting
- Billing & Invoicing
- CRM
- Chat/Messaging
- Customer Database
- Customer History
- Customizable Templates
- Employee Scheduling
- HR Management
- Invoice Management
- Maintenance Scheduling
- Marketing Automation
- Performance Metrics
- Point of Sale (POS)
- Real-Time Data
- Reminders
- Reporting & Statistics
- Scheduling
- Workflow Management

### Dynamics 365

- API
- Accounting
- Billing & Invoicing
- CRM
- Chat/Messaging
- Customer Database
- Customer History
- Customizable Templates
- Employee Scheduling
- HR Management
- Invoice Management
- Maintenance Scheduling
- Marketing Automation
- Performance Metrics
- Point of Sale (POS)
- Real-Time Data
- Reminders
- Reporting & Statistics
- Scheduling
- Workflow Management

## Links

- [View Shop Boss Profile](https://www.capterra.com.au/software/121909/shop-boss-pro)
- [View Dynamics 365 Profile](https://www.capterra.com.au/software/157279/dynamics-365)
- [View Original Comparison](https://www.capterra.com.au/compare/121909/157279/shop-boss-pro/vs/dynamics-365)

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