15 years helping Australian businesses
choose better software
Asana vs Zoho Desk
Starting Price
$14.99/month
USD 14.00/month
Ratings
Overall
4.5 (12,361)Overall
4.5 (2,127)Best for
Teams across all industries looking for a collaborative project management tool.
Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver superior customer service without spending a fortune.
Features
- Dashboard
- Employee Management
- Forms Management
- Issue Tracking
- Knowledge Base Management
- Real Time Data
- Rules-Based Workflow
- Single Sign On
- Template Management
- Ticket Management
- Dashboard
- Employee Management
- Forms Management
- Issue Tracking
- Knowledge Base Management
- Real Time Data
- Rules-Based Workflow
- Single Sign On
- Template Management
- Ticket Management
Deployment
- Cloud-based
- On-premises
- Cloud-based
- On-premises
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat