---
description: Compare New Relic vs Adobe Customer Journey Analytics to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: New Relic vs Adobe Customer Journey Analytics Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Network Monitoring Tools](/directory/30019/network-monitoring/software) > [New Relic \<span\>vs\</span\> Adobe Customer Journey Analytics](https://www.capterra.com.au/compare/118128/1028781/new-relic/vs/adobe-customer-journey-analytics)

# Compare New Relic vs Adobe Customer Journey Analytics

Canonical: https://www.capterra.com.au/compare/118128/1028781/new-relic/vs/adobe-customer-journey-analytics

> Detailed comparison between New Relic and Adobe Customer Journey Analytics. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | New Relic | Adobe Customer Journey Analytics |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 195 | 5 |
| **Starting Price** | USD 10.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### New Relic

Small to large businesses in the retail, healthcare, media and entertainment, startups, nonprofit, and public sector.

### Adobe Customer Journey Analytics

Customer Journey Analytics connects customer identities and interactions across channels, devices, and time for fast, holistic analyses that deliver accessible and precise customer insights.

## Key features

### New Relic

- API
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Application Security
- Customisable Dashboard
- Data Visualization
- Drag & Drop
- Machine Learning
- Monitoring
- Natural Language Processing
- Performance Metrics
- Predictive Analytics
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Root Cause Analysis
- Search/Filter
- Third-Party Integrations
- Visualization

### Adobe Customer Journey Analytics

- API
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Customisable Dashboard
- Data Visualization
- Drag & Drop
- Machine Learning
- Monitoring
- Performance Metrics
- Predictive Analytics
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Third-Party Integrations
- Visualization

## Links

- [View New Relic Profile](https://www.capterra.com.au/software/118128/new-relic)
- [View Adobe Customer Journey Analytics Profile](https://www.capterra.com.au/software/1028781/adobe-customer-journey-analytics)
- [View Original Comparison](https://www.capterra.com.au/compare/118128/1028781/new-relic/vs/adobe-customer-journey-analytics)

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