17 years helping Australian businesses
choose better software

Avaya UCaaS vs Ringover

Not provided by vendor
USD 29.00/month

Overall

4.4 (85)

Overall

4.6 (509)
Designed to streamline customer interaction, Avaya Aura Platform is a suite of products that works together to facilitate customer support and report relevant data to improve customer care.
Small Businesses Mid-size Enterprises
10/10
  • Agent Interface
  • Call Recording
  • Call Routing
  • Chat/Messaging
  • File Sharing
  • IVR Software
  • Live Chat
  • Multi-Channel Communication
  • Reporting/Analytics
  • Workforce Management
10/10
  • Agent Interface
  • Call Recording
  • Call Routing
  • Chat/Messaging
  • File Sharing
  • IVR Software
  • Live Chat
  • Multi-Channel Communication
  • Reporting/Analytics
  • Workforce Management
  • Cloud-based
  • On-premises
  • Cloud-based
  • On-premises
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat