---
description: Compare Microsoft SharePoint vs JIRA Service Management to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Microsoft SharePoint vs JIRA Service Management Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Systems](/directory/30094/knowledge-management/software) > [Microsoft SharePoint \<span\>vs\</span\> JIRA Service Management](https://www.capterra.com.au/compare/1167/138769/sharepoint/vs/jira-service-management)

# Compare Microsoft SharePoint vs JIRA Service Management

Canonical: https://www.capterra.com.au/compare/1167/138769/sharepoint/vs/jira-service-management

> Detailed comparison between Microsoft SharePoint and JIRA Service Management. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Microsoft SharePoint | JIRA Service Management |
| **Overall rating** | 4.4/5 | 4.5/5 |
| **Total Reviews** | 5433 | 770 |
| **Starting Price** | USD 5.00 | USD 20.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Microsoft SharePoint

Knowledge management application that keeps work moving forward by providing quick access to team sites, organization portals and resources and the team members for all types of companies.

### JIRA Service Management

Jira Service Management is used by IT support teams, IT operations departments, HR departments, engineering teams, facilities managers, and enterprise organizations.

## Key features

### Microsoft SharePoint

- API
- Access Controls/Permissions
- Activity Tracking
- Approval Process Control
- Audit Trail
- Collaboration Tools
- Commenting/Notes
- Content Management
- Customisable Forms
- Customizable Templates
- Document Management
- Email Management
- Full Text Search
- Knowledge Base Management
- Mobile Access
- Project Management
- Search/Filter
- Task Management
- Team Collaboration
- Workflow Management

### JIRA Service Management

- API
- Access Controls/Permissions
- Activity Tracking
- Approval Process Control
- Audit Trail
- Collaboration Tools
- Commenting/Notes
- Content Management
- Customisable Forms
- Customizable Templates
- Document Management
- Email Management
- Full Text Search
- Knowledge Base Management
- Mobile Access
- Project Management
- Search/Filter
- Task Management
- Team Collaboration
- Workflow Management

## Links

- [View Microsoft SharePoint Profile](https://www.capterra.com.au/software/1167/sharepoint)
- [View JIRA Service Management Profile](https://www.capterra.com.au/software/138769/jira-service-management)
- [View Original Comparison](https://www.capterra.com.au/compare/1167/138769/sharepoint/vs/jira-service-management)

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