---
description: Compare OneDesk vs monday.com to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: OneDesk vs monday.com Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [OneDesk \<span\>vs\</span\> monday.com](https://www.capterra.com.au/compare/115614/147657/onedesk/vs/monday-com)

# Compare OneDesk vs monday.com

Canonical: https://www.capterra.com.au/compare/115614/147657/onedesk/vs/monday-com

> Detailed comparison between OneDesk and monday.com. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | OneDesk | monday.com |
| **Overall rating** | 4.3/5 | 4.6/5 |
| **Total Reviews** | 11 | 5726 |
| **Starting Price** | USD 11.99 | $9.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### OneDesk

Small and mid-sized businesses as well as departments at large enterprises use OneDesk. OneDesk is frequently used by project managers, customer service managers, IT, help desk.

### monday.com

A multitude of teams, big, small, and cross-functional, in a variety of industries worldwide. Its intuitive interface and customization capabilities makes it suitable for any project and business.

## Key features

### OneDesk

- API
- Activity Tracking
- CRM
- Customer Database
- Customisable Branding
- Customizable Reports
- Dashboard
- Email Management
- Idea Management
- Milestone Tracking
- Multi-Channel Communication
- Personalization
- Project Management
- Project Planning
- Project Planning/Scheduling
- Project Workflow
- Recurring Tasks
- Status Tracking
- Surveys & Feedback
- Timesheet Management

### monday.com

- API
- Activity Tracking
- CRM
- Customer Database
- Customisable Branding
- Customizable Reports
- Dashboard
- Email Management
- Idea Management
- Milestone Tracking
- Multi-Channel Communication
- Personalization
- Project Management
- Project Planning
- Project Planning/Scheduling
- Project Workflow
- Recurring Tasks
- Status Tracking
- Surveys & Feedback
- Timesheet Management

## Links

- [View OneDesk Profile](https://www.capterra.com.au/software/115614/onedesk)
- [View monday.com Profile](https://www.capterra.com.au/software/147657/monday-com)
- [View Original Comparison](https://www.capterra.com.au/compare/115614/147657/onedesk/vs/monday-com)

-----

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