Bitrix24 vs Call Center Solution

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Who Uses This Software?

Bitrix24 is for companies and small businesses. It also suits remote teams who want to keep in touch and collaborate efficiently.
Call Centers
Pricing

Starting Price

USD 39.00/month
USD 0.05/month

Free Trial

  • Yes
  • Yes

Free Version

  • Yes
  • No

Details

Not provided by vendor
Not provided by vendor
Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Access Controls/Permissions
  • Activity Tracking
  • Call Monitoring
  • Call Recording
  • Contact Management
  • Electronic Signature
  • IVR / Voice Recognition
  • SIP Trunking
  • Templates
  • Unified Communications
  • Access Controls/Permissions
  • Activity Tracking
  • Call Monitoring
  • Call Recording
  • Contact Management
  • Electronic Signature
  • IVR / Voice Recognition
  • SIP Trunking
  • Templates
  • Unified Communications
Ratings

Overall

4/5

Ease of Use

3.7/5

Customer Service

3.9/5

Features & Functionality

4.1/5

Value for Money

4.2/5
Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • Documentation
  • Live Online
  • Webinars
  • Documentation
  • Live Online
  • Webinars