---
description: Compare Bitrix24 vs Textline to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Bitrix24 vs Textline Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Cloud Communication Platforms](/directory/31362/cloud-communication-platform/software) > [Bitrix24 \<span\>vs\</span\> Textline](https://www.capterra.com.au/compare/113540/168213/bitrix24/vs/textline)

# Compare Bitrix24 vs Textline

Canonical: https://www.capterra.com.au/compare/113540/168213/bitrix24/vs/textline

> Detailed comparison between Bitrix24 and Textline. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Bitrix24 | Textline |
| **Overall rating** | 4.2/5 | 4.9/5 |
| **Total Reviews** | 984 | 168 |
| **Starting Price** | EUR 61.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Chat |
| **Training** | Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Best for

### Bitrix24

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

### Textline

Customer support agents, sales representatives, marketers, logistics teams, healthcare providers, property managers, construction firms, and hospitality companies.

## Key features

### Bitrix24

- API
- CRM
- Communication Management
- Contact Database
- Customer Engagement
- Customer History
- Key Performance Indicators
- Lead Capture
- Live Chat
- Mass Texting
- Message Personalization
- Messaging
- Multi-Channel Communication
- Performance Metrics
- Reporting/Analytics
- Scheduling
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Workflow Management

### Textline

- API
- CRM
- Communication Management
- Contact Database
- Customer Engagement
- Customer History
- Key Performance Indicators
- Lead Capture
- Live Chat
- Mass Texting
- Message Personalization
- Messaging
- Multi-Channel Communication
- Performance Metrics
- Reporting/Analytics
- Scheduling
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Workflow Management

## Links

- [View Bitrix24 Profile](https://www.capterra.com.au/software/113540/bitrix24)
- [View Textline Profile](https://www.capterra.com.au/software/168213/textline)
- [View Original Comparison](https://www.capterra.com.au/compare/113540/168213/bitrix24/vs/textline)

-----

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