---
description: Compare Bitrix24 vs Teamwork Desk to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Bitrix24 vs Teamwork Desk Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Time Tracking Software](/directory/30612/time-tracking/software) > [Bitrix24 \<span\>vs\</span\> Teamwork Desk](https://www.capterra.com.au/compare/113540/143754/bitrix24/vs/teamwork-desk)

# Compare Bitrix24 vs Teamwork Desk

Canonical: https://www.capterra.com.au/compare/113540/143754/bitrix24/vs/teamwork-desk

> Detailed comparison between Bitrix24 and Teamwork Desk. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Bitrix24 | Teamwork Desk |
| **Overall rating** | 4.2/5 | 4.4/5 |
| **Total Reviews** | 987 | 143 |
| **Starting Price** | USD 69.00 | USD 10.50 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Bitrix24

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

### Teamwork Desk

A ticketing system designed to easily manage customer queries, saving you time and money.

## Key features

### Bitrix24

- API
- Access Controls/Permissions
- Alerts/Escalation
- Computer Telephony Integration
- Customisable Branding
- Email Templates
- Guided Selling
- Hourly Billing
- Knowledge Base Management
- Mobile App
- Performance Metrics
- Pricing Management
- Prioritization
- Product Catalog
- Real-Time Chat
- Reporting/Analytics
- Self Service Portal
- Task Tagging
- Ticket Management
- Workflow Management

### Teamwork Desk

- API
- Access Controls/Permissions
- Alerts/Escalation
- Customisable Branding
- Email Templates
- Knowledge Base Management
- Mobile App
- Performance Metrics
- Prioritization
- Real-Time Chat
- Reporting/Analytics
- Self Service Portal
- Ticket Management
- Workflow Management

## Links

- [View Bitrix24 Profile](https://www.capterra.com.au/software/113540/bitrix24)
- [View Teamwork Desk Profile](https://www.capterra.com.au/software/143754/teamwork-desk)
- [View Original Comparison](https://www.capterra.com.au/compare/113540/143754/bitrix24/vs/teamwork-desk)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Bitrix24 vs Teamwork Desk Comparison - Capterra Australia 2026","description":"Compare Bitrix24 vs Teamwork Desk to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.","url":"https://www.capterra.com.au/compare/113540/143754/bitrix24/vs/teamwork-desk","about":[{"@id":"https://www.capterra.com.au/software/113540/bitrix24#software"},{"@id":"https://www.capterra.com.au/software/143754/teamwork-desk#software"}],"breadcrumb":{"@id":"https://www.capterra.com.au/compare/113540/143754/bitrix24/vs/teamwork-desk#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.au/compare/113540/143754/bitrix24/vs/teamwork-desk#webpage","publisher":{"@id":"https://www.capterra.com.au/#organization"},"inLanguage":"en-AU","isPartOf":{"@id":"https://www.capterra.com.au/#website"}},{"name":"Bitrix24","description":"Bitrix24 is an AI-powered online workspace that helps businesses manage clients, sales, projects, and teams in one place. It combines essential tools such as CRM, lead generation, marketing, sales and workflow automation, task management, team messaging, video calls, file storage, and time tracking. By bringing everything together into a single platform, Bitrix24 replaces multiple apps and simplifies business operations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/38513313-8729-43a3-b761-785be004bd71.png","url":"https://www.capterra.com.au/software/113540/bitrix24","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/113540/bitrix24#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":987,"ratingValue":4.2},"offers":{"price":"69","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"name":"Teamwork Desk","description":"Teamwork Desk is a ticketing system designed to easily manage customer queries, saving you time and money.\n\nThe help desk software helps your team efficiently manage your client requests in one central location - ensuring you deliver an exceptional customer experience.\n\nDrive revenue - Track, report, and bill client requests; save time by automating repetitive work, and manage all your client emails in one location.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/96ff02e5-5274-4bc9-957b-981f3991df38.png","url":"https://www.capterra.com.au/software/143754/teamwork-desk","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/143754/teamwork-desk#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":143,"ratingValue":4.4},"offers":{"price":"10.5","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Time Tracking Software","position":2,"item":"/directory/30612/time-tracking/software","@type":"ListItem"},{"name":"Bitrix24 vs Teamwork Desk","position":3,"item":"https://www.capterra.com.au/compare/113540/143754/bitrix24/vs/teamwork-desk","@type":"ListItem"}],"@id":"https://www.capterra.com.au/compare/113540/143754/bitrix24/vs/teamwork-desk#breadcrumblist"}]}
</script>