---
description: Compare Bitrix24 vs SmartOffice to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
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title: Bitrix24 vs SmartOffice Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Workflow Management Software](/directory/30091/workflow-management/software) > [Bitrix24 \<span\>vs\</span\> SmartOffice](https://www.capterra.com.au/compare/113540/133901/bitrix24/vs/smartoffice)

# Compare Bitrix24 vs SmartOffice

Canonical: https://www.capterra.com.au/compare/113540/133901/bitrix24/vs/smartoffice

> Detailed comparison between Bitrix24 and SmartOffice. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Bitrix24 | SmartOffice |
| **Overall rating** | 4.2/5 | 3.7/5 |
| **Total Reviews** | 984 | 17 |
| **Starting Price** | EUR 61.00 | USD 70.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support |
| **Training** | Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Bitrix24

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

### SmartOffice

Designed for insurance agents, financial advisors, RIA's, banks, and enterprises, an industry-specific CRM solution that's tailored for the financial services industry.

## Key features

### Bitrix24

- API
- Activity Tracking
- CRM
- Calendar/Reminder System
- Client Management
- Customer Database
- Customizable Reports
- Document Management
- Email Management
- Lead Capture
- Lead Management
- Opportunity Management
- Process/Workflow Automation
- Referral Tracking
- Relationship Tracking
- Reminders
- Sales Activity Management
- Sales Pipeline Management
- Segmentation
- Workflow Management

### SmartOffice

- API
- Activity Tracking
- CRM
- Calendar/Reminder System
- Client Management
- Customer Database
- Customizable Reports
- Document Management
- Email Management
- Lead Capture
- Lead Management
- Opportunity Management
- Process/Workflow Automation
- Referral Tracking
- Relationship Tracking
- Reminders
- Sales Activity Management
- Sales Pipeline Management
- Segmentation
- Workflow Management

## Links

- [View Bitrix24 Profile](https://www.capterra.com.au/software/113540/bitrix24)
- [View SmartOffice Profile](https://www.capterra.com.au/software/133901/smartoffice)
- [View Original Comparison](https://www.capterra.com.au/compare/113540/133901/bitrix24/vs/smartoffice)

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