---
description: Compare Bitrix24 vs Creatio CRM to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Bitrix24 vs Creatio CRM Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Billing and Invoicing Software](/directory/30015/billing-and-invoicing/software) > [Bitrix24 \<span\>vs\</span\> Creatio CRM](https://www.capterra.com.au/compare/113540/130149/bitrix24/vs/bpm-online-crm)

# Compare Bitrix24 vs Creatio CRM

Canonical: https://www.capterra.com.au/compare/113540/130149/bitrix24/vs/bpm-online-crm

> Detailed comparison between Bitrix24 and Creatio CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Bitrix24 | Creatio CRM |
| **Overall rating** | 4.2/5 | 4.7/5 |
| **Total Reviews** | 990 | 133 |
| **Starting Price** | USD 69.00 | USD 40.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Bitrix24

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

### Creatio CRM

New era CRM to manage all customer and operational workflows with no-code and AI at its core.

## Key features

### Bitrix24

- AI Writing Assistant
- Accounting
- Calendar/Reminder System
- Channel Management
- Client Management
- Configurable Workflow
- Customizable Reports
- Deal Management
- Lead Management
- Monitoring
- Pricing Management
- Product Catalog
- Proposal Generation
- Reminders
- Sales Activity Management
- Scheduling
- Support Ticket Management
- Surveys & Feedback
- Web Forms
- Web-based Deployment

### Creatio CRM

- AI Writing Assistant
- Accounting
- Calendar/Reminder System
- Channel Management
- Client Management
- Configurable Workflow
- Customizable Reports
- Deal Management
- Lead Management
- Monitoring
- Pricing Management
- Product Catalog
- Proposal Generation
- Reminders
- Sales Activity Management
- Scheduling
- Support Ticket Management
- Surveys & Feedback
- Web Forms
- Web-based Deployment

## Links

- [View Bitrix24 Profile](https://www.capterra.com.au/software/113540/bitrix24)
- [View Creatio CRM Profile](https://www.capterra.com.au/software/130149/bpm-online-crm)
- [View Original Comparison](https://www.capterra.com.au/compare/113540/130149/bitrix24/vs/bpm-online-crm)

-----

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