---
description: Compare Bitrix24 vs Creatio AI CRM to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Bitrix24 vs Creatio AI CRM Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Project Management Software](/directory/30002/project-management/software) > [Bitrix24 \<span\>vs\</span\> Creatio AI CRM](https://www.capterra.com.au/compare/113540/130149/bitrix24/vs/bpm-online-crm)

# Compare Bitrix24 vs Creatio AI CRM

Canonical: https://www.capterra.com.au/compare/113540/130149/bitrix24/vs/bpm-online-crm

> Detailed comparison between Bitrix24 and Creatio AI CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Bitrix24 | Creatio AI CRM |
| **Overall rating** | 4.2/5 | 4.7/5 |
| **Total Reviews** | 1005 | 151 |
| **Starting Price** | USD 69.00 | USD 40.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Bitrix24

Businesses of all sizes across legal, retail, travel, real estate, and consulting industries.

### Creatio AI CRM

Creatio is an AI CRM and workflow platform where people and AI agents work together with no limits on users, agents, or workflows. Built for midsize and large organizations.

## Key features

### Bitrix24

- Accounting
- Auto-Dialer
- Automatic Call Distribution
- Calendar/Reminder System
- Channel Management
- Computer Telephony Integration
- Customizable Reports
- Deal Management
- KPI Monitoring
- Lead Management
- Monitoring
- Pricing Management
- Product Catalog
- Proposal Generation
- Sales Activity Management
- Scheduling
- Support Ticket Management
- Task Automation
- Transfers/Routing
- Web-based Deployment

### Creatio AI CRM

- Accounting
- Auto-Dialer
- Automatic Call Distribution
- Calendar/Reminder System
- Channel Management
- Computer Telephony Integration
- Customizable Reports
- Deal Management
- KPI Monitoring
- Lead Management
- Monitoring
- Pricing Management
- Product Catalog
- Proposal Generation
- Sales Activity Management
- Scheduling
- Support Ticket Management
- Task Automation
- Transfers/Routing
- Web-based Deployment

## Links

- [View Bitrix24 Profile](https://www.capterra.com.au/software/113540/bitrix24)
- [View Creatio AI CRM Profile](https://www.capterra.com.au/software/130149/bpm-online-crm)
- [View Original Comparison](https://www.capterra.com.au/compare/113540/130149/bitrix24/vs/bpm-online-crm)

-----

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